The Ours at Geneva on the Lake

Very beautiful place to stay. Bed was very comfortable and loved the shower!!! Definitely will stay again.

Loved the location, but there was no property manager there the entire stay. Just a woman who spoke no English that we assumed was a housekeeper, and was no help. In fact we had to help her change batteries on another persons room entry box so that they could get in due to low battery report. I’ll give more details if asked.. The bathroom sink was a Joke. It was, literally, the size of one that you have in an airplane bathroom. Never thought that trying to brush my teeth would be such an ordeal. We’ve been staying at the same place/cottage for 21 years (minus last year when they were shut down for renovations) We used to pay890.00+. This year for the same cottage it was $1400++ Comfy beds and A/c that we didn’t need on.

Located right on the *****! Just steps from all the fun! Room was clean, TV streaming was spotty but who cares when there are so many fun things to do!

Our stay was great in some ways and not so great in others. It was just my middle school aged child and I staying in the Junior Suite. I’ll start with what was nice, It was the perfect size to give us space apart but also allow us to enjoy being together. The A/C was great as long as the door to the bedroom was open. The parking area was small but we found parking on the street right at the end of the property walkway, closer to the suite than the actual parking lot. The beach area was larger than most places along the *****. It was apparently being monitored by video, as a recorded voice told us every time we went down the stairs to the beach area.

Room was clean and had good water pressure. A little outdated on the outside. Would be better if there was a pool.

the bed felt like i was sleeping on springs poking thru the bed linens cable tv was not working right bad internet connection used the shower ended up with water all over floor.

Did not have a coffee maker, hair dryer, or working TV. The listing said there was a kitchenette, there was not. Parking was a ways off so getting luggage to and from was challenging. No contact person if there is a problem. No lawn chairs. The bed was uncomfortable and mushy. The air conditioner at least worked.

The parking is a challenge. There needs to be numbered spots for each cottage. There was also a shortage of hot water. Had to take 2 cold showers.

Outside area unkept. No internet and AC in one bedroom our entire stay. Ryan said he would fix and never did. He got agitated when you called him. People parked in our spaces that were not staying there. Called Ryan and he did nothing. Someone with authority needs to be on site. Ryan is in Nashville. Misty and the girl from Chile were helpful, but Misty did not get internet fixed. 4 days without internet (cable and iPhones were useless. Will never be back. Anyone asks us about staying there we will tell them to forget it. Rooms were nice and clean. Recently renovated.