Holiday Inn BISMARCK by IHG

I enjoyed getting out of town for the day, the desk staff were friendly and helpful and the room was comfortable and the tv was nice but there were a few issues. The bathtub in room 211 had mold growing; I had requested to be given a room on the upper floor. The pool was not able to be used right away because they had just put in chemicals…why not do this right after 11:00 when everyone has checked out. The breakfast was your typical hotel fair but the $12.99 price tag was a bit steep. It was nice to eat off of real plates and utensils.

The raw sewage smell in the room was absolutely horrible. She explained that after the freeze this happens and in every room. They should have told us befor we checked in. She did comp us two dinners. The chicken dish was supposed to have a mornay sauce. They were out of it and brought it anyway, the chicken was cooked medium rare—-pink inside. The salad should have been tossed out two days earlier. I also have to call to get my room credit-points. I would not stay nor recommend this hotel to anyone!

Manager cancelled our room at 3pm after we paid for our room in full. Didn’t call us or let us know. Didn’t find out til almost midnight when we went to check in with our kids. It’s graduation weekend and no rooms left anywhere in town. Horrible management.

Tub/shower was clogged didn’t drain & could tell it hasn’t got some time by staining and uncleanliness Hotel staff was great Beds comfortable This hotel is usually very clean and nice but our rooms bathroom was gross They shouldn’t make rooms available that doesn’t have a properly draining tub/shower

Same staff member that seems to spend more time in the back office than in the front desk

Room = Smelled like sewer gas upon arrival, stained sheets Staff= understaffed for the check in period, long waits. Then when needed there was no answer via phone, or person at the front desk. Parking lot also very icy, was not cleaned well.

Clean room, comfy bed, quiet rooms. Our only disappointment was the pool what overwhelming with extremely loud and rough-housing kids. We just wanted a few quiet minutes in the hottub but that was not possible with the commotion around us.

Packed hotel with high school kids showed noise transmission between rooms and floors

Great property stayed the night before catching a flight out the next day, this is now my hotel of choice when traveling out of BIS