Verified Reviews
From 16:00 until 12:00
Masjid Batu Buruk: 0.19 km away
Uptown Futsal Kuala Terengganu: 0.52 km away
Batu Buruk Recreational Park: 0.42 km away
Pets policy: Pets are not allowed.
Food & Drink: Room service, Restaurant, Halal meals provided
A very comfortable stay. The room was clean, the staff friendly, breakfast was delicious, and the location is very strategic. It's close to Batu Buruk Beach and conveniently located near various amenities. It was really worth it, and I'll definitely come again.
Secondly, the shower facilities were extremely disappointing. The water pressure was unstable and the temperature difficult to control, making the shower experience quite unpleasant.
Lastly, I was concerned about the condition of the bath towels provided. The towels appeared yellowish and did not look clean, which is far below the standard I would expect from a hotel of your level.
These issues significantly affected my stay, and I hope the management will take immediate action to improve the condition and maintenance of the rooms.
The check-in process was smooth despite the busy Raya period. The staff were friendly and accommodating, which made the arrival experience easy and stress-free. Both rooms were clean, spacious, and well maintained. The beds were comfortable, and the layout was practical, suitable for resting after a long day of visiting family and open houses.
One of the main advantages of this hotel is its location. It is conveniently located in Kuala Terengganu, making it easy to travel around for Raya visits and explore nearby areas. Parking was also manageable during our stay.
Although the hotel is not luxurious, it offers good value for money and meets expectations for a short stay. The overall environment was quiet and suitable for relaxation after a busy day.
In summary, Permai Hotel Kuala Terengganu is a solid choice if you are looking for a comfortable and convenient place to stay, especially during festive periods like Hari Raya. I would consider staying here again on my next visit.
Really awful