Sheraton Taiyuan

This stay was absolute perfection 👍 Huge shoutout to the guest relations manager who proactively called me before my arrival to ask about my preferences and tried their best to arrange my preferred room. That feeling of being valued was amazing! The room didn't disappoint either. The temperature was just right the moment I walked in—neither too cold nor too warm, very comfortable. The hygiene details were handled impeccably; it looked clean and felt even more reassuring to stay in. The view was also super, with a wide-open scenery outside the window, and it looked especially stunning at night once the lights came on 🌃 The bedding was comfortable, and I slept like a baby. A 10/10 overall living experience 💯 I will definitely stay here again next time I'm in Taiyuan!

Quite quiet and convenient for taking a taxi ~ The breakfast is delicious, especially the lamb offal rice noodles, which are insanely good ~ The gym is also clean, highly recommended.

The hotel recently opened, so the hardware facilities are quite good, it's very clean, and the staff have a great service attitude! The lobby feels a bit cramped, and located in Xiaodian District in the south of the city, transportation isn't very convenient.

On the way back from hiking Mount Wutai, stopping by Taiyuan was a must. The room was cozier than expected, clean, and quiet. The room's sound system was quite good. The complimentary milk came in very unique packaging—it was my first time seeing a milk carton of that shape, which gave me a good laugh. The staff had a great service mindset while also respecting personal boundaries. I had the oil-poured noodles (youpo mian) on the second floor, which totally suited my taste—the whole bowl was simple yet delicious. I had two bowls of the lamb offal rice noodles for breakfast, and the glutinous millet rice cake with sweet filling (huangmi lianggao) was also quite special. I managed to squeeze in a visit to the Jin Merchants Museum before heading to the airport, and the driving distances to both were quite short.

We booked the Executive Family Room for a family of four, and it was fantastic. It comes with two single beds and one double bed—very well-equipped and extremely comfortable, with warm and cozy lighting design. When we checked out, my careless husband left his hat at the hotel. The hotel service was exceptional; they actually mailed his hat back to our home! The breakfast was also rich and varied.

The room is spacious enough with relatively new facilities. There is a dedicated clothes-hanging area in the bathroom, which is very convenient. The hotel staff are warm and enthusiastic, basically responsive to all requests with quick turnaround times. The variety for the hotel breakfast is decent, but many dishes are cold due to inadequate heating facilities. This definitely needs improvement.

Facilities: Quite business-oriented and smart. It's a relatively new hotel. The only downside is that the room is too narrow horizontally. So, after one night, I changed hotels. Hygiene: Very clean. Environment: Very good, close to the subway and six kilometers from Taiyuan South Station. Breakfast is substantial, exquisite, and quite delicious. They even have white fungus and peach gum, which ladies often enjoy. Service: The front desk was good; they recommended 'Lao Shanxi' restaurant nearby, which was excellent.

Facilities: Very good Hygiene: Excellent condition Service: Lobby service is very good Guests enjoy 32% off laundry: Loved it In-house guests get 50% off selected coffee at the lobby bar: Loved it Free shuttle on concert day: Loved it

Manager Liu Ru provided exceptional service, upgrading our room and patiently explaining the hotel facilities during check-in. After check-out, we were rushing to catch our high-speed train, and when we contacted the hotel, the concierge had our luggage ready and waiting for us, making everything run smoothly. We will definitely choose this hotel again. The rooms were also very new.