InterContinental Hotels XIAMEN by IHG

Beautiful hotel. The lobby is stunning. We used the pool, a bit cold, but there was no-one there. We had it all for ourselves. It's a short walk to the beach. We got the a sea view looking out to Kinmen.

8/10 – A very good stay with some room for service improvement Overall, we had a very pleasant stay at InterContinental Xiamen. The hotel is impressive, the facilities are good, and our upgraded Premier Sea View room was comfortable with a beautiful view. We particularly appreciated the hotel taking our feedback seriously and making an effort to improve our experience. There were, however, a few service inconsistencies during the stay. Communication regarding our room request could have been more responsive, and we also encountered an interaction with a restaurant management staff member that did not reflect the level of courtesy and professionalism we normally associate with InterContinental. What impressed us was the way the hotel responded after our concerns were raised. The situation was handled professionally, and the effort made to ensure the remainder of our stay was comfortable was genuinely appreciated. Overall, a good InterContinental property with strong potential. With slightly more consistency in service and attention to guest interactions, it could easily become an excellent one. We would be happy to return. Rating: 8/10.