YOHO Treasure Island Hotel

Whether it's a family trip, a romantic getaway for couples, or a vacation for two, this is an excellent choice. The convenient location and beautiful environment were our top priorities!

The room layout is well-designed, with complete and functional amenities. The large bay window, in particular, is great for enjoying the view and relaxing. There's a bus stop about 100 meters away, and it's not far from Wynn and Grand Lisboa, making transportation very convenient! The hotel also has shops and restaurants. However, the service was mediocre. The front desk staff was cold during check-in. The hallway light in the room wasn't working, and despite calling twice, no one came to fix it. The hairdryer socket in the bathroom had poor contact. The hotel requires a MOP 1000 deposit upon check-in, which is refunded within 24 hours of checkout if paid via WeChat. However, some guests have mentioned issues with their deposit being partially withheld, so it's advisable to take photos as proof when checking out. Aside from these issues, everything else was pretty good!

The room and bathroom were spacious with an unbeatable sea view from the window. The infinity pool was unique, and there was a supermarket and Pop Mart nearby. They had both a Chinese and Western restaurant. The hotel offers great value for money.

The room was great and very clean, with a beautiful view of Macau Tower and the lake right outside the window. We originally only booked one night, but since our child was enjoying it so much, we extended our stay for another night. All the front desk staff were very friendly, especially Amy, who was particularly enthusiastic. If we have the chance to visit again, we will definitely stay here again and recommend it to our friends.

這間酒店第一次入住，服務員態度友善，一下是一間交通相當方便位處澳門半島，休閒度假式酒店，並沒有設立**，寧靜舒適，這裏的無邊際泳池真是一流，酒店下面設有超級市場，一應俱備，適合一家大細入住渡假。😊👍🏻

The location is quite convenient, and the room view is great! 👍 However, the floor in the room wasn't clean enough, there were hairs, which needs improvement. Overall, I'm satisfied.

This is a five-star hotel, but it doesn't offer five-star service. The check-in counter is surprisingly far from the elevators to the rooms, which is a strange design. I had to carry my own luggage. The air conditioning in the room was incredibly difficult to use, and the display screen was too small. The master light switch kept flickering, and the automatic curtains and lights turned on and off three times by themselves. I ended up just removing the room key to cut off power. I tried to take a nap in the afternoon, but was woken up twice by cleaning staff. While the nearby dining and shopping are convenient, I wouldn't recommend it for a relaxing vacation; it simply doesn't feel like one. The staff only spoke Mandarin and English, with no Cantonese available, even after I specifically requested a Cantonese-speaking attendant. I left feeling very, very tired.😅

The environment here is pretty good, and it's conveniently close to tourist attractions. The staff were also very enthusiastic. When I was checking out and tidying up my luggage and pool float in a corner, CLARO noticed that the air hadn't fully deflated and thoughtfully brought over a bag for us. Thumbs up!

The staff member named MC was incredibly kind, and the room was very spacious and comfortable. I'll definitely come again!