This was my second stay here. Everything was great during my visit in February, so I decided to book again. However, on the second night of this stay, I returned to my room to find a large puddle of water. When I called staff, the first thing they asked was if we had spilled water ourselves or if our clothes were dripping. We confirmed that everything was dry when we left, and it was like this when we returned. The staff searched for a long time but couldn't find the source of the leak. They offered to move us to another room, but only a king-size one. I asked if we could get a twin-bedded room, since that's what we currently had, but the staff said no, and that only king rooms were available for the remaining nights. I mentioned that I was staying for five nights in total, and there wouldn't be any twin rooms available later on? The staff didn't even bother to check and just confidently replied no.
Later, my friend suggested that a cleaning staff member might have knocked over a Slurpee cup, because the 7-Eleven cup that was previously in the trash can was now placed by the sink, completely empty of water. Also, my pajamas were placed on top of the mini-fridge cabinet. The housekeeping here is really... And just to mention, I left a 20 baht tip.
Honestly, I wouldn't usually want to change rooms, especially since all the disposable items in the current room had already been replaced, and moving would mean setting everything up again. So, I decided not to have the room cleaned for the rest of my stay. Also, the pool water looked quite murky; I only saw people soaking their feet, not actually swimming.
The bellboy who helped with our luggage was quite hardworking, carrying everything from the first floor to the third, and then helping us carry it down again at check-out.
Original TextTranslation provided by AI
