Guilin Lijiang Ciao Hotel (Liangjiang Sihu Elephant Trunk Hill Branch) Stay Experience
I have never stayed at a hotel where the service was so consistently excellent from the moment I checked in until I left! Absolutely flawless! From the two bespectacled young men and women at the front desk who handled check-in, to the housekeeping auntie, the bespectacled gentleman on the night shift, the auntie at the breakfast restaurant, the assistant manager the next morning, and the young lady at check-out – every single one of them provided outstanding service and deserves commendation!
Firstly, we checked in after dusk, and knowing I liked those small green plums, the hotel immediately sent two boxes to our room and even upgraded us. Later, we discovered a slight issue with the sliding bathroom door, and to our surprise, they proactively upgraded us again to an even more superior room. We were only staying for one night, and I returned to the hotel at midnight, thinking any room would do as long as I could sleep, so I felt bad about causing so much trouble. However, the hotel insisted on helping us with our luggage and changing rooms.
The breakfast the next day was incredibly lavish. I've never seen a hotel proactively ask guests if they're full or if they'd like more food! Since I'm not used to having Chinese noodles for breakfast, I asked if they had croissants, and the restaurant staff actually went out of their way to find four croissants for me. I was truly touched!
Afterward, we visited Elephant Trunk Hill, which was incredibly close, only a 9-yuan taxi ride away. After our visit, we returned to the hotel and enjoyed the complimentary hotel photo shoot. (Unfortunately, the photos weren't quite to my liking, so I didn't purchase any, and there was no pressure to do so.)
Another commendable aspect of the hotel is the abundance of activities they offer! We had a great time making a small gourd ornament and even met some wonderful young people!
Due to the hot weather and having nowhere else to go after the photoshoot, and with plenty of time before our high-speed train departure, we inquired about a late check-out. To our surprise, they readily agreed! Honestly, I've never stayed at a hotel where check-out could be so late!
All in all, this hotel is truly exceptional! From the moment I stepped in until I left, I genuinely felt like a valued guest. I will definitely choose this hotel again on my next trip to Guilin!
Original TextTranslation provided by AI