Keemala

My experience at Keemala was beautiful and different in terms of concept and design 🌿. What I liked most was how smartly the property blends the villas with nature. You feel like the villa is part of the forest, not just a normal hotel room. The atmosphere is peaceful, the privacy is great, and the views around the property give a relaxing feeling away from city noise ☁️. The bathroom was truly impressive, with beautiful design, space, and details ✨. It was one of the best parts of the villa for me. Breakfast was also good, and the shakshuka was amazing and very delicious 🍳. The staff were kind and respectful ⭐️, and it was clear that they tried to help as much as possible. However, I also felt that some of them seemed a bit tired or stressed. That being said, I did not feel the place was as luxurious as I expected for the high price 💸. The experience is unique, but it is more about the nature concept, privacy, and design rather than classic luxury or the level of service I expected from a resort at this price. Also, you should not mind seeing geckos almost everywhere 🦎. This may be normal because the property is surrounded by nature, but it may not be comfortable for everyone. The most disappointing part of my stay was an incident near the private pool. There was a glass cup, and I thought it was safe to use around the pool or maybe non-breakable, but the wind knocked it down and it broke. After that, the hotel charged the full 3,000 THB deposit for cleaning, even though the staff cleaned the area in less than 20 minutes and told me it was safe afterward. Later, during checkout, I was told again that the area was not safe and that the deposit would be kept for further cleaning, which felt very frustrating. I really think the resort should provide non-breakable cups around both private and public pools, because glass near a pool can easily become a problem for any guest, especially with wind or outdoor areas. I also hope the deposit policy becomes clearer and more reasonable, because losing the full deposit for an accidental situation left a negative feeling at the end of the stay. Overall, I recommend it if you are looking for a unique nature stay, high privacy, creative design, and a beautiful bathroom. I would not recommend it if you expect strong luxury for the price, dislike geckos, or do not like strict policies for small accidents.

It is a truly wonderful hotel, beautifully blending Phuket cultures with modernity, with a character. Our room was spotlessly clean, thanks to Rayya who cleaned our room the last 4 days, with heart. Breakfast was amazing. And many thanks to Yeam who helped us book all the taxi and massage, making sure everything was smooth. The swimming pool was great too, where you can eat and swim at the bar all day long. This is not just another luxury hotel, this is a luxury hotel with a real local touch and hospitality. Highly recommend if you want to have a mental reset!

Overall stay was amazing. The hotel is 10/10. Trip.com caused problem by taking money and not transferring it to the hotel, so I had to pay at reception again. So I had to pay double price which is nonsense. Still don’t understand why they use this type of payment scheme. Super irrational. And now have to wait for refund.