Pooh Beach Resort & Spa

The air conditioning in the first room I stayed in wasn't working well. A hotel staff member checked it, but it was still the same. So, I got a new room, but I wasn't too fond of the interior design.

I booked a room on the 2nd or 3rd floor, but upon check-in, I was told the hotel was full and given a room on the 1st floor instead. The room was extremely dirty, and the facilities were old. The bathtub was cracked underneath, there was a persistent foul smell in the bathroom, and the toilet seat was broken. There were stains everywhere in the room, and I encountered many mosquitoes and bugs. The staff's service attitude was also very poor. People were smoking inside the hotel, and no one seemed to care.

The hotel's location was great; it felt like a private natural retreat, far from the city bustle. There are two pools on the property, along with table tennis and billiards. The room was a bit dated and could use some renovation. Also, there were a lot of mosquitoes in the evening, so we had to rely on mosquito repellent. But even these minor drawbacks didn't stop us from having a pleasant stay. We really enjoyed it! 👍

The room is very convenient to the beach and nearby restaurants.

The room was clean, and the doorman was very helpful, assisting us with our luggage. The room also came with two bottles of high-quality water. The breakfast was quite abundant as well!

The hotel exterior and facilities look good, located in a European and American residential area. However, the room facilities are incomplete, and the hygiene is quite poor. The front desk staff doesn't understand Chinese at all. There were also unknown objects in the bathtub and unidentified dust on the sofa. The slippers weren't disposable. Chinese guests booking this hotel should be very cautious. Avoid at all costs!