【Brief Review】It’s expensive for a reason.
【Environment】1. Room style preferences are subjective. The view outside the window wasn't as bad as I'd imagined – the downstairs pool, park, villas, and the 'Li He' on the roof, plus the distant twinkling lights of the city like a river of stars, and the layered sky. Lying in bed watching the clouds drift by was incredibly relaxing. 2. The room amenities are Aesop (also in the hotel's public restrooms and pool showers). There's a pillow menu with various options, sleep masks are provided, and bath tub liners are available if you want a soak. The minibar is quite well-stocked. Unique touches include the postcards in the Hermes orange folder and the inside of the umbrella. The TV volume in the room was extremely low. Also, for some reason, the computer connected to Wi-Fi but couldn't access the internet; the login page didn't pop up (though it was fine on my phone). Additionally, the doors to the bathroom and toilet were a bit transparent, even though we were staying with someone familiar… 3. The various restaurants in the hotel's public areas each have their own character, and every section feels thoughtfully designed. Even the intricate details of the pool corridor, adorned with light and shadow, felt beautiful. It felt like exploring the hotel was like visiting an exhibition. If the weather is bad or it’s too sunny, strolling around the hotel is a great alternative to going out.
【Service】Nico and Alisa's proactive communication and timely responses were excellent. The welcome staff and front desk during check-in made us feel very comfortable. All the staff we encountered in different areas during our stay were great. The overall service definitely matches the hardware, and the souvenir at check-out was also very exquisite, making you feel like, 'Yes, this is truly Waldorf Astoria.' However, there might be some new staff who seemed a bit nervous. Finally, I'd like to thank them for the upgrade; the view was even better. Some small details could still be improved.
【Dining】(1) The Chinese restaurant is still the best. (2) The buffet breakfast and the Chinese restaurant share the same space. The variety was decent, and the individual items were alright. Although it's a buffet, there aren't many à la carte options. It was rare to find shrimp dumplings and phoenix claws. The signature satay noodles finally had a decent taste (the broth was a bit too rich; you can add some clear soup if you don't like it too thick, but at least it's closer to local taste than Andaz or Voco). Local specialties like beef soup, fish balls, and vermicelli paste were also available, but local snack options were still a bit limited. They also offered sparkling wine, which is a nice touch for those who like an early morning drink. Western options like croissants, baguettes, and Danish pastries were also available (though a companion felt the food stations were too scattered, similar to Voco, but I feel this arrangement allows for more diverse uses, for example, transforming into the Chinese restaurant after breakfast). By the way, the extended breakfast hours until 11:00 on weekends are fantastic! (3) I loved the eel fry for the second round of drinks. Other options felt pretty standard; it was mainly about enjoying the relaxed atmosphere of chatting with friends while listening to the live band (ordering songs from the band costs 200/song, which felt a bit pricey).
【Facilities】1. The pool is excellent (not a professional lap pool, but more for leisure), and there's a sauna. 2. The gym facilities are also comprehensive, but children under 16 are not allowed.
Original TextTranslation provided by AI
