Hotel Palace Portoroz by Minor Hotels

The hotel is in a good location, and the staff were friendly and helpful during our stay. However, the property appears to have two separate buildings: an older/main building and a newer building. The newer building felt more like a budget version of the main hotel, rather than being of the same standard. This was disappointing, as both buildings appear to be marketed under the same hotel brand and rating, which can be misleading for guests. While the location and service were positive, the difference in quality between the buildings should be made clearer at the time of booking so guests know what to expect.

Nice breakfast. Hotel retains some charm and pre-war grandeur. The pool and saunas are nice, as is the staff. Jackhammering (two diggers) across the street, even Sunday. Beach amenities(about a dozen spots for cabanas/dual beach loungers) not open first two days, then just a “soft open” with no service while many other places had already opened(end of May/start of June). The “beach”location is bit of an exaggeration anyhow, exposed between a busy cafe and a construction site, and across the main boulevard from the hotel. Also charged 5x more in local taxes than what the reservation specified, not a large amount compared to other cities and presumably not the hotel’s doing but info should be more accurate during booking. The rooms are comfortable and as described, if slightly dated.

You often find a 5 star hotel that is middle of the road, no better than a 4 star and completely different from 5 star in other countries. This hotel, the staff, the quality and experience are what I would call truly 5 star, actually traditionally excellent 5 star. There is nothing I would find to complain about. We had an outstanding stay which has reinvigorated my faith in service, facilities, and enjoyment. Will definitely be going back and I just wish others provided this level also.

This is a beautiful property with a with a long history that’s worth looking into. The staff was fantastic. The rooms were beautiful however buyer beware during the time that we were there they had no air-conditioning and it was extremely uncomfortable and hot overnight. During the early evening, the town lost power had which caused alarms in town to go off all night long, which made it impossible to keep the windows open. I called the front desk and they told me that in April they don’t turn the AC on other than that. The food was fantastic. The breakfast buffet was excellent.