Centre Point Prime Hotel Pattaya

I took my family on a 3-day, 2-night long weekend trip. The hotel was packed, fully booked, but the staff service was still excellent. There are two water play zones; the swimming pool closes at 8 PM, while The Wave artificial sea closes at 6 PM. The kids absolutely loved The Wave. The welcome coffee machine was available until 5 PM. The room was clean and up to standard. However, the facilities and food were a big problem for us: 1. The elevators were small and very slow. With so many people, we had to wait a long time during the mornings, noon, and evenings – around 15-20 minutes. 2. We had to queue to get into the restaurant, waiting about 15-20 minutes. It's not advisable to go when you're very hungry, or you'll get frustrated. 3. The breakfast variety was good, but the food was too salty. Many dishes that shouldn't have been salty were excessively so, like Tom Kha Gai, Tom Lued Moo (pork blood soup), and the bacon was extremely salty. There was only salted butter for toast, no unsalted butter. 4. The snacks and instant noodles in the room were complimentary, but only provided for one day. We stayed two nights but didn't get a refill on the second day. 5. When we returned late at night after going out, there was no parking available in the building, so we had to park in the open lot next to it.

I booked this hotel because it had a wave pool, even though the location wasn't ideal, as I was traveling with a child. I was very disappointed to find out the wave pool was under renovation and unavailable. There was no information about this when I made the booking. Apparently, it's scheduled to open on the 27th, so families with kids should keep that in mind. The small pool on the 3rd floor is operational. A taxi to Terminal 21 costs about 80-90 baht one way. The breakfast selection is quite limited. The staff, however, are friendly.

Got this hotel through a Trip promotion, the price was amazing – such great value for money! I loved that the room was spacious and well-divided. I was on a high floor and could see a distant sea view. The staff provided excellent service, and the hotel has all the amenities, including a water park. It's perfect for a family trip with kids; you could easily spend the whole day at the hotel.

This hotel is excellent! The staff are really friendly and speak well. I managed to book it at a flash sale price this time and only just found out it's a 5-star hotel. It looks new and has all the facilities you could need. It's a shame I only found out later that they offer a free shuttle service to various places. I'll definitely make use of that next time! If you're hesitant, just book it! You even get a sea view.

Excellent hotel! It's a bit far out, but there's a shuttle bus from the hotel to Terminal 21. The slides are top-notch, breakfast is good, and they provide plenty of water! Nice complimentary noodles and nuts from the hotel.

Good and recommended. Not expensive and the breakfast is delicious. It gets a bit crowded on holidays.