Antara Genting Highlands, Jalan Genting Highland, Genting Highlands, Pahang, 69000, MalaysiaView map
8.2/10Very good
44 reviews
Highlights
More
Ideal location
Newly opened
Lots to do
Great Location
Map
Airport: Sultan Abdul Aziz Shah Airport
41.6 km
Landmarks: Sky Paradise @ AK Antara Signature Mall , Genting Highlands
<100m
Landmarks: Cradle Rock Genting Highlands
<100m
Popular Amenities
More
Indoor swimming pool
Gym
Parking
Playground
18
3 Bedroom Suite With Jaccuzi
3 bedrooms: 2 queen beds and 1 king bed | 1 living room
Has window
Non-smoking
Free Wi-Fi
96m²
11
2 Bedroom Suite With Bathtub
2 bedrooms: 2 queen beds | 1 living room
Has window
Non-smoking
Free Wi-Fi
70m²
8
1 Bedroom Suite With Bathtub
1 bedroom: 1 queen bed | 1 living room
Has window
Non-smoking
Free Wi-Fi
48m²
Reviews
44 reviews
Very good
8.2/10
Verified Reviews
Cleanliness
8.6
Amenities
8.2
Location
8.9
Service
7.0
Anonymous User
8.0/10Very good
Value for money stay compared to main area with bigger area and modern amenities. Walk is about 15min or easily call a grab. Check in process is fully online via whatsapp. Counter staff is only to facilitate the key collection process.
SN Aishah
10/10Outstanding
The staying experience at ANTARA Premium Suite Genting Highlands, Service Apartment by BYON, Tower B, Level 28, Room 03, was truly thrilling. It is the best location for those looking for something unique, featuring a stunning view that makes you feel like you are above the clouds. There is a 3-storey mall right below, packed with great amenities such as indoor and outdoor swimming pools, as well as a variety of free-access playgrounds. It also features a link bridge where you can take a brisk walk directly to SkyAvenue and the Theme Park. My kids thoroughly enjoyed their time here. Check-in and check-out were extremely fast and hassle-free, and it didn't take long to get the RM200 deposit refunded. Extremely satisfied and highly recommended!
kikinos
9.0/10Great
Translation provided by Google
The house was clean and smelled great. We got to play bowling, pool, and darts. The kids played on the trampolines and in the garden. However, many of the other games were located in blocks A and B, which we couldn't access. The advertisement pictures were a bit misleading.
Yuszana
10/10Outstanding
Translation provided by Google
Amazing. Seriously, you guys should repeat this. All the facilities are available.
AlanLong85
6.0/10
Foul smell as soon as the door open. No free netflix. Bathroom door handle broken. Very bad maintain.
Guest User
9.5/10Amazing
Clean and new. The only part is the check in time I waited a while because property never answer the call. Other than that everything is good, room is nice and comfortable.
Anonymous User
10/10Outstanding
very good experience✋🏼
Anonymous User
9.0/10Great
Requested higher level but couldnt get,said no unit available. Its on weekdays. But nevermind, just tring my luck but this is for your reference if to make bookings with this agent. Room was fair. got hair strands at sofa behind the cushion. Sofa has to much cushions, not sure the purpose. Has to put aside. Toilet was ok. Just slow draining at the shower. Water builds up fast. Better use bathub. There is working n clean big fridge, conduction cooker and washer. There is microwave sticker but no microwave. For muslims, food is a bit hard to get, mostly non halal restaurant/syubhah. But we have papparich in the mall, estimate aperson rm20-30/meal. No foodpanda/grab. You can if you want drive down to gohtong jaya area. Or walk to skyworlg genting. Or else bring your own food at home. The bin is under the sink. It will be nice if can readily prepare extra plastic. Facilities are good n nice. However the agent explanation on dacilities are poor and need to be updated. To book facilities, you need to download an app, and key in password which agent hasfailed to inform to us.
Guest User
10/10Outstanding
Our first stay at Antara and really really highly recommend the stay. Cleanliness and view are in tip-top condition. Location was accessible as it takes 20 mins walk to Sky Avenue Mall, fully sheltered.
Guest User
7.0/10
Overall, the room was clean and comfortable, and the location was quite convenient. Although the theme park requires a bit of walking, there is a nearby mall with many restaurants and dining options, which was very convenient. However, the customer service and communication were quite disappointing. The check-in process was not communicated to us in advance. We only received the relevant information after we contacted customer service and asked for it. We also experienced an issue with the jacuzzi, as there was no hot water. We contacted customer service several times, but they only sent us a video, which did not actually answer or resolve our question. We then requested for someone to come to the room to check the jacuzzi. However, the response was very slow. We were eventually informed that someone would come to our room to check. However, no one came. At around 10:15 AM on the check out date, they contacted us again to show for our room key photo for verification. Although they again promised to send someone to check the issue, no one came before we checked out. Overall, the room and surrounding facilities were good, but the customer service, response time, and follow-up on the jacuzzi issue need significant improvement. The issue was never properly checked or resolved during our stay.
Amenities
Indoor swimming pool
3
Gym
4
Playground
3
Indoor swimming pool
Gym
Parking
Playground
Hotel Description
Experience Antara Premium Suites Genting Highlands by BYON, a 4-star hotel in Genting Highlands. It holds a rating of 8.1/10 from 39 reviews, combining quality and value, with rates starting at PLN 507.
Check-In & Check-Out
From 15:00 until 11:00
Nearby Attractions
Sky Paradise @ AK Antara Signature Mall
Genting Highlands: 0.08 km away
Cradle Rock Genting Highlands: 0.09 km away
Masjid Qariah Genting Highlands: 0.4 km away
Amenity Highlights
Pets policy: Pets are not allowed.
You might be wondering
What are the check-in and check-out times at Antara Premium Suites Genting Highlands by BYON?
Check-in time at Antara Premium Suites Genting Highlands by BYON starts at 15:00, and check-out time is by 11:00.
Does Antara Premium Suites Genting Highlands by BYON have a pool?
Yes, Antara Premium Suites Genting Highlands by BYON has a swimming pool for guests.
Does Antara Premium Suites Genting Highlands by BYON allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Antara Premium Suites Genting Highlands by BYON.
Does Antara Premium Suites Genting Highlands by BYON offer breakfast?
No, Antara Premium Suites Genting Highlands by BYON does not provide breakfast.
How much does it cost to stay at Antara Premium Suites Genting Highlands by BYON for my dates?
Room prices at Antara Premium Suites Genting Highlands by BYON vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.
How to get to Antara Premium Suites Genting Highlands by BYON from the nearest airport?
The nearest airport is Sultan Abdul Aziz Shah Airport, located straight line distance from hotel: 41.6 km away.
What’s the cancellation policy at Antara Premium Suites Genting Highlands by BYON?
The cancellation policy at Antara Premium Suites Genting Highlands by BYON depends on your room type and booking terms.
Does Antara Premium Suites Genting Highlands by BYON offer airport transfers?
No, Antara Premium Suites Genting Highlands by BYON does not provide airport transfers for guests.
Check in process is fully online via whatsapp. Counter staff is only to facilitate the key collection process.
There is a 3-storey mall right below, packed with great amenities such as indoor and outdoor swimming pools, as well as a variety of free-access playgrounds. It also features a link bridge where you can take a brisk walk directly to SkyAvenue and the Theme Park. My kids thoroughly enjoyed their time here. Check-in and check-out were extremely fast and hassle-free, and it didn't take long to get the RM200 deposit refunded. Extremely satisfied and highly recommended!
No free netflix.
Bathroom door handle broken.
Very bad maintain.
Room was fair. got hair strands at sofa behind the cushion. Sofa has to much cushions, not sure the purpose. Has to put aside.
Toilet was ok. Just slow draining at the shower. Water builds up fast. Better use bathub.
There is working n clean big fridge, conduction cooker and washer. There is microwave sticker but no microwave.
For muslims, food is a bit hard to get, mostly non halal restaurant/syubhah. But we have papparich in the mall, estimate aperson rm20-30/meal. No foodpanda/grab. You can if you want drive down to gohtong jaya area. Or walk to skyworlg genting. Or else bring your own food at home.
The bin is under the sink. It will be nice if can readily prepare extra plastic.
Facilities are good n nice. However the agent explanation on dacilities are poor and need to be updated. To book facilities, you need to download an app, and key in password which agent hasfailed to inform to us.
Overall, the room and surrounding facilities were good, but the customer service, response time, and follow-up on the jacuzzi issue need significant improvement. The issue was never properly checked or resolved during our stay.