After checking in and getting to the room, I wanted to relax, but upon preparing to run water for the bathtub in my king-size room with a tub, I found heart-shaped hair inside. I immediately called the front desk, and they only then changed my room. For a hotel that claims to be four-star, such hygiene issues are unacceptable; basic cleaning really needs attention.
The shower in the bathroom was also in poor condition, with yellow stains everywhere. The room didn't have bathroom slippers, so after showering, the floor was covered in standing water, making it very slippery and posing a significant safety hazard. The air conditioning's cooling effect was very poor; it ran all night but didn't cool down the room at all. The quality of the complimentary toothbrushes was also subpar; the bristles were too hard, causing my gums to bleed directly when brushing. The quality of disposable amenities needs improvement.
The advantages are its excellent location, making travel convenient, and good parking facilities. However, basic experiences like hardware maintenance, room hygiene, and toiletries are quite far from what's expected of a four-star rating.
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