Raffles Singapore

For our family trip, we booked two rooms, and one of them was upgraded to a large suite. The hotel is beautiful and well-maintained, and the staff are warm and attentive. The breakfast spread was excellent, and I'd especially like to thank a young staff member in the breakfast area who spoke Chinese. He was very thoughtful and helped introduce and recommend many dishes to my family and me. However, we did have a couple of less-than-ideal room service experiences during this stay. First, the chocolates weren't delivered to one of our rooms until several hours after check-in, and only after we called to remind them. Second, we requested an extra pillow, sheet, and blanket. Either the message wasn't fully conveyed, or for some other reason, housekeeping initially only brought the pillow. We had to call again on the spot to get the blanket and sheet delivered.

I have to say, at least I feel the hotel is ******. 1. We disembarked from the cruise ship at 7:30 AM and checked in that day, then went out to explore. We returned to the hotel at 2:30 PM and I wanted to ask if we could check in half an hour early, but was told that due to a late check-out by the previous guests, we might not even be able to check in by 3 PM. I immediately expressed my unacceptance, stating that the official check-in time was 3 PM and I needed my room then. During this time, one white guest after another received their room cards from the front desk staff, who even offered them tea and water. I waited until the very last minute for a manager to come out, express a small apology, offer me water, and give my child a drawing kit to pacify us. Then, at 3:05 PM, when we finally got to the room, it still hadn't been fully cleaned... The funniest part was finding an empty chocolate box, as if inviting me to eat it... 2. Because we checked in in a hurry, I wasn't told our room number, and I don't usually check the room number when leaving, especially since it wasn't on the room card. At 9:40 PM, I returned to the front desk, gave them the room card, and asked for our room number. They took a long time to look it up, and when we got to the room, the card wouldn't open the door. I went back to the front desk, and they actually suggested that I might have demagnetized the card by placing it with my phone? This is the first time I've seen a hotel blame the guest first when there's an issue... I had another room card that I hadn't taken out with me, and when I tried it later, it also didn't open the door, further proving it wasn't my fault. Due to several incidents, I complained to the hotel that night. After the complaint, the hotel did offer some compensation to make up for our experience, which at least made us feel a bit better emotionally, but the flaws in service remain unaddressed. Objectively, the hotel is beautiful, and the food at the restaurant is delicious. All the other service staff we encountered, apart from the front desk, were very good! However, my overall impression of the hotel is that it's overly fawning towards white guests. For someone like me, who has certain expectations for the emotional value of hotel service, Raffles would not be a good choice. But if you want to experience the hotel's unique history and style, it's definitely worth a try. P.S. If you're staying with children and also encounter guests smoking in the hallway, that really makes for a very poor experience, which we also unfortunately did.

This is an established hotel with a rich history, offering a rare peaceful retreat during the New Year period. The butler service was perfect for introverts like me; it was so pleasant to just sit by the room door, sipping tea and reading. The breakfast was noteworthy, and the service at the Yi Chinese restaurant was excellent. Overall, the guests were high-quality and very friendly.

This hotel is truly spectacular and luxurious, surrounded by many high-end brand stores. Walking through it, you can really appreciate the attention to detail. Since it was Chinese New Year, the lobby decorations were very festive. The blue pool is one of its famous photo spots and it's absolutely beautiful. My room was incredibly quiet, ensuring a great night's sleep. They even provided Chinese New Year-themed pastries, which were not only pretty but also delicious! Both the afternoon tea and breakfast offered a wide variety of tasty options. You definitely have to try the pancakes and toast.

The room door is quite thick, so horizontal soundproofing is decent. However, due to the old building structure, the floorboards creak loudly when there are guests upstairs, which can be disruptive to sleep. Overall, it's acceptable and worth experiencing.

This time I stayed at the Shangri-La, Banyan Tree, and Raffles. I have to say, Raffles was the best and most top-notch, both in terms of service and facilities. It was really nice, just a bit too famous. Every morning, even before 11:00 AM, many tourists would come to take photos, making it quite noisy. Other than that, there were no downsides. Also, hotel guests get priority entry to the Bar and don't need to queue! Right opposite is Raffles City, which is super convenient for shopping and dining. The Indonesian fried noodles for breakfast were absolutely delicious! I'll definitely stay at Raffles again if I have the chance!

📍Raffles Hotel Singapore🇸🇬 ˜☺˜ Named after Singapore's founder, Sir Stamford Raffles, this hotel has stood for 140 years. The original clock from its inception still graces a corner of the lobby, and the doormen are still Sikh guards from India. The building itself is a work of art. The moment you step inside, Singapore's heat instantly vanishes. Listening to the swaying fans, you finally arrive in the endless summer of Nanyang~ 🪭 ✈️ After a 6-hour flight, we kicked off our Singapore trip at this legendary century-old hotel. In the evening, we headed to the Long Bar for a hand-shaken Singapore Sling. So many people visit for this, it's truly become a cultural icon of Singapore 🥂. 🍒🍋🟩🍍 The drink has a sweet and sour fruity taste, with gin as its base, complemented by cherry brandy, grenadine, pineapple, and lemon… It's a well-balanced flavor, and you get to soak in the atmosphere of Raffles' headquarters. Whether it was the great company or just a truly delicious drink, that evening, with the swaying fans, a slight buzz, and peanut shells scattered all over the floor 🥜, we officially began our chill Nanyang 🏝️ holiday 🔛!