InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

This Intercontinental is really run down, so I can't recommend it based on its facilities. The sound of doors opening and closing next door or across the hall made me think someone was coming into my room. All the amenities are just so old. It's also the peak of the sargassum bloom in Cancun, and the Intercontinental hasn't been spared. Even with daily clean-ups, the beachfront is still unsightly, though the sand itself is still wonderfully fine and soft. Overall, as a non-all-inclusive hotel, I wouldn't particularly recommend it!

A truly beautiful hotel with stunning white sand beaches, absolutely breathtaking. The service was excellent too. The only downside is that the facilities are a bit dated, but overall it's still great.

While the Caribbean scenery is beautiful, the hotel's facilities are truly subpar. The lighting is incredibly dim, the bathroom fixtures are rusty, and the curtains are torn. The telephone on the nightstand is yellowed and looks like it's 20 years old...

My experience at the InterContinental Cancun fell far short of five-star standards, feeling even worse than a budget hotel back home. All the fixtures and appliances throughout the hotel were already 30 years old, and the bathroom was so cramped there was barely room to stand. In-room accessories and the telephone were outdated models from decades ago, and the minibar was completely missing. The TV was mounted crookedly, mirrors were heavily rusted, and scuffs and dents were visible everywhere on the tiles, floors, and furniture surfaces. The overall facilities were severely dilapidated. I struggle to understand why the InterContinental brand would endorse such a hotel. This stay was an absolutely terrible experience.

The facilities are quite old. The food at the restaurant was terrible; I definitely won't be choosing this hotel again.