Pamookkoo

This hotel offers great value for money. The water park is definitely a big draw for kids. However, the room cleanliness is quite mediocre, so if that's a major concern for you, you might want to reconsider. My two daughters absolutely loved the bunk beds. The duvet felt a bit damp, and you'll need to bring a filter shower head as the water quality isn't great! Is it really only five minutes from Kata Beach?

Facilities: Everyone comes for the pool playground, right? Kids really love playing at the water park. Hygiene: The cleanliness is decent, fitting the price point. Environment: The landscaping is also well done. Service: The service attitude is okay. On the first night, when I went to check in, I was told that the room I booked was unavailable and they upgraded me to a family room. However, the room was quite far inside, requiring a long walk, which was a bit inconvenient. Why would a pre-booked room be unavailable? Also, the toilet had a leaking sound, but we were too lazy to bother changing rooms. Overall, for a 300-400 yuan hotel, it's acceptable if you keep your expectations low. If you're just out for a day trip, you could probably find something cheaper. Oh, and the water quality is really poor; make sure to bring a filter!

Facilities: Fully equipped with everything you need – beach towels, umbrellas, a beach bag, slippers, and a full set of toiletries. There's a fridge, but no microwave. Cleanliness: Very clean. The room was cool upon entry, which was great as the air conditioning runs 24/7. The bedding was also fine, very comfortable and clean! Environment: The slides are a lot of fun, making it quite suitable for families. Being in building five, which is at the very back, it was also relatively quiet. Service: The service was very enthusiastic. We checked out of another hotel at noon and had to wait three hours as we couldn't check in early; we had to wait until 3 PM. It was a bit disappointing, but understandable given it's peak season. Kata Beach is about a six-minute walk away. There are 7-Eleven stores on both sides when you leave the hotel, but they were very crowded and not as large as the 7-Elevens in Karon, so the drink selection wasn't as comprehensive. The breakfast buffet was decent and standard. It gets busiest around 9 AM, so it's advisable to go at off-peak times. 😝

The family room with bunk beds was perfect for our two kids. We were assigned to building 5, which didn't have a pool view, but our other double room on the ground floor had direct pool access, which totally made up for the inconvenience of taking the kids swimming. However, there was a musty smell in the room. We stayed for four days, and the kids loved being in the pool every day. For the price, and with breakfast included, it was definitely worth it.

If you're traveling with children, definitely avoid this hotel. They have a hidden policy of charging a 300 THB surcharge per child. A room was only around 300-something originally, so paying 1000 THB during peak season would be absolutely not worth it. Plus, the hotel's hygiene is appalling. The water was yellow; luckily, I brought a filter, and the filter turned black.

The location is very convenient, with plenty of massage places and restaurants nearby. However, the hotel's water quality isn't great. Also, they strictly enforce a 3 PM check-in time for room cards. This hotel seems to be frequented mostly by Chinese guests. On the bright side, the bubble tea near the hotel is delicious!

Everything was pretty standard. The front desk service was normal and welcoming. The pool isn't very big, probably due to other facilities taking up a lot of space. The edges of the pool need renovation; considering this is a family-friendly hotel, there's a high risk of both children and adults getting cut. As for the water quality, many reviews have confirmed it's indeed poor. The breakfast area's hygiene has a lot of room for improvement; the glasses and plates often have water stains that need to be addressed seriously.

I booked this hotel again as a transit stop, but this time I opted for the room type with one large and one small bed. This room type turned out to be quite disappointing. The only upside is that the balcony directly faces the pool, offering a great view. However, the soundproofing is absolutely terrible! The root cause is likely that this room type has been converted. There's a door right behind the headboard of the small bed that isn't sealed off, and the gaps around it are huge, making it completely unsoundproof. What's even more ridiculous is that I could actually open this door from my side!!!!!!! When I opened it, I saw that it was only separated from the next room by a 4mm thick piece of plywood (or extremely thin wood). This is undoubtedly the culprit for the poor sound insulation. I could clearly hear everything from the neighbors – their daily activities, walking, talking, and even snoring. Of course, the noise from my room would similarly disturb them, potentially leading to neighborly disputes. Therefore, I'd advise travelers with children to choose the bunk bed room type instead of this one with one large and one small bed. If you happen to get noisy neighbors, it will seriously impact your vacation mood.

Book in advance for a good deal; if you're looking to spend 600-800, this might not be the place for you. It's quite convenient to Kata Beach, and the on-site water park is good for half a day's fun. The facilities, cleanliness, and breakfast are all just average. For such a large hotel, the front desk is exceptionally slow even in the off-season, which is unacceptable.