JW Marriott Marquis Miami

Almost perfect, except the room is a bit old. Clean but old. Destination Fee required, that would be an extra cost to consider.

This was my first trip to Miami. Was expecting a peaceful vacation. First off flight was fine. Not sure why flight and hotel do not communicate to ensure passenger arriving will have room accommodation within a decent time of arrival. Got in at 7:45am room not ready till 4:30 even after I was told 12pm. Rented a car to go sleep in a parking garage with my family to kill time. Very unpleasant. We had booked boat trips and dinner so we really did not get into our room until 9 pm. As soon as we get in it looked great. Looks deceived. Now tired wanting to crash out from California.we go to open pullout for kids and there’s a used tampon. Took them almost an hour to get up with foldables. Not sure why we were not offered another room or something. Did not recieve a call from management or anything. For the type of money paid at a property of its stature you would assume it would be way more hospitable. The fact that a blood born pathogen was in the room. You would expect something to be done. First and last stay form me and my family.

Great staff, Jonathan was extremely helpful we arrived off the cruise ship at 9:00 AM and were allowed to check in immediately. Really nice way to unwind after a busy morning.