Felix by Stx Hotel & Suite

Good location, big room, enough space with mini kitchen inside. All good for family or cooking some meal. Front of the hotel is walking street and lots of restaurants day and nights. Also close to the beach and walkable

Sure — I’d make it sound more natural and balanced while keeping the issues clear: The room was spacious and good value for money compared with many other hotels in the area. However, there were a few things that could be improved. The smell and lighting around the entrance and elevator hall felt a little strange and made the common areas less welcoming. When we first checked in, we noticed that the bathtub shower did not have a shower curtain. We called reception and were told that someone would bring one to the room. After waiting about 20 minutes, I called again and another staff member told me that they had run out of shower curtains. Surprisingly, about five minutes later, just as we were about to leave the room, someone arrived to install one. The communication between staff could definitely be improved. I also asked reception whether they had an Olive Young voucher, and they gave me one that had already expired, so I was unable to use it. After handing it to me, the male receptionist spoke with a female colleague in Korean and they both laughed about something. I don’t know what they were discussing, but the timing made me feel a little uncomfortable. Overall, considering the price, I can’t complain too much. The room was spacious and affordable, but the service and communication at reception could be more professional and consistent.

Really good access to the subway station. Hotel room is very specious. Good value of money :) super tall building so elevator wait time is rather long.

Well located just right beside Haeundae station. Nearby Haeundae market and lots of food nearby. Very clean and spacious room. Could be better if directory was clearer as some boards wrote Level 1 and the other wrote Level 5/6. Lifts serve 40 floors but excruciatingly slow. Was checking out but waited 20 mins as lifts were either slowly moving or full and had to wait for the next one.

The only thing saving this hotel is where it’s located. From the moment we arrived till the moment we left, it has been unpleasant. We arrived early before check in to store our luggage and to see is early check in was possible. Before I completed my question, Stella at the front desk cut me off by shaking her head; no verbal response, and shrugged off my question. I have never experience such rude customer service before. When we entered the room, we were greeted with a stained blanket, dirty cutlery and a balcony we could not enter because of broken doors. The elevators at this hotel are also very slow. There is a system in place where some elevators should only go to certain floors, but they go to the other floors anyways. We would have to wait quite a while for an elevator. The good parts of this hotel is location. You can try there without having to exit the station and it is located right at the start of Haeundae. I personally would not stay here ever again, but it was on the cheap side considering location.

Realy good service freandy staff Near the ocean and beach and all facilities very close good night view and travel places . Very calm very clean room

The building is very tall and beet high floor and 4 lift not able to handle passengers . We have to wait for very long for the lift. Not recommended for others to stay here.

The hotel is conveniently located near a subway station, night market, restaurants, convenient store and Heundae beach. However quite far from HSR Station and Airport. Rooms are clean and washing machine is a welcomed inclusion, we can keep all of our laundry cleaned everyday we stay at the hotel. After hours key drop check out is convenient