Les Hauts de Loire Relais & Châteaux

Les Hauts de Loire is an incredibly lovely place. As impressive as (the facilities of) the Château hotel are, the friendly, caring and enthusiastic staff made the biggest impression on us. We enjoyed a simple lunch, a short visit to the spa and then an extensive massage. The visit to the gourmet restaurant also exceeded our expectations. It was great that we could charge our car. A place to come back to!

Pros: Les Hauts de Loire is a beautiful hotel in a peaceful setting near Tours. The reservation department was very responsive and flexible with room arrangements, which made the planning process smooth and pleasant. The main building has a very classical and elegant appearance, and the large park surrounding the property is one of the highlights, offering lovely walks through the woods. The location feels beautiful and secluded, ideal for a quiet stay. The facilities are also very nice, including the swimming pool and spa, and the air conditioning worked very well in the bedrooms. Cons: While the room was spacious and comfortable, the bathroom did not have a separate shower, only a shower inside the bathtub, which may not be ideal for everyone. The bedroom décor, although in keeping with the classic style of the property, can feel a bit dated. Another small inconvenience is the gravel on many of the paths, which makes it harder to pull wheeled luggage around the property. Overall, Les Hauts de Loire is a charming and relaxing hotel with beautiful grounds, good facilities, and helpful service. It is especially well suited for guests looking for a quiet countryside escape, though a few practical details could be improved.

House and grounds are wonderful-bike rides through the forest, lovely pool, beautiful terrace, super room. Breakfasts are not good though for a five star hotel- buffet only, no cooking anything to order, cappuccino from cheap machine, really not great quality of ingredients. Was booked in gourmet restaurant but cancelled due to poor breakfast. Had dessert in Bistro which had a lovely atmosphere but the tiramisu was weird, the chocolate tart was inedible and the apple tarte was just passable, big shame but not surprised they lost their Michelin star last year.

We had a wonderful stay at Les Hauts de Loire, our second experience with a Relais & Châteaux property, and once again, it did not disappoint. The hotel is elegant and beautifully put together, with a real sense of history and place. Everything feels thoughtfully chosen — from the décor and beautiful grounds to the incredibly comfortable bedding and well-appointed rooms. It has that rare combination of being refined and luxurious while still feeling warm and comfortable. What we especially loved was the boutique atmosphere and personalized service. Because the property is intimate, you quickly recognize the staff and feel genuinely looked after. A special shout-out to Pascal, the gentleman who seemed to do everything — welcoming guests, helping with luggage, tending the bar, and assisting at the restaurant — always with a smile and an effortless sense of hospitality. He was wonderful. The food was another highlight. Breakfast was excellent, and our dinner at the Michelin-starred restaurant was phenomenal — beautiful food and a truly memorable experience. We traveled with young children and felt very welcome. While the atmosphere is perhaps naturally more geared toward couples and a peaceful getaway, the hotel made our family feel completely comfortable. The children loved the swimming pool, the beautiful grounds, and outdoor activities such as pétanque. Overall, this is a beautiful, elegant property with wonderful food, thoughtful service, and a great deal of character. You can really feel the care that goes into the experience, and it represents the Relais & Châteaux spirit beautifully. We would absolutely return and highly recommend it.

great location and beautiful building, well decorated and clean, lovely pool and tennis, very good bistro, breakfast disappointing and below expectations for 5 star, not enough staff so tables not cleared and buffet dishes not refilled, ran out of croissants, water and fruit, not offered refills of coffee or tea, hot dishes were cold and congealed and no offer of cooked to order eggs or similar, room very well decorated and good facilities but poor soundproofing so we were woken by a crying baby next door, there were lots of small children and no special facilities for them so not very relaxing for us as a child free couple

Lack of welcome at reception Tired service Bistro - undercooked pork & dodgy chocolate desert Wine waiter served us a different wine from another bottle mid meal !! But the main reason to avoid is the large groups of US cyclists on tours of the Loire … the Swimming pool etc is not peaceful…

We would like to thank the Les Hauts de Loire team for their kindness, attentiveness, and exceptional service. We were travelling as a couple with our cat, and every one of our requests was handled with warmth and care. We highly recommend Les Hauts de Loire and look forward to returning.

Lovely hotel with good restaurant facilities located outside of the busy towns. Staff were friendly and helpful throughout. Food is good although the restaurant could have provided alternatives for ingredients that we don’t like. Overall, a great stay.

What a truly magical and exceptional property that genuinely deserves to call itself 5 star! A former hunting lodge for the wealthy, this magnificent place has been transformed into a luxury resort complete with Clarins spa and gourmet restaurant. The staff are wonderful and the rooms beyond compare. If ever you're in the Loire valley and want an idyllic place to rest, romance or play - this is it!