Novotel Xi an The Bell Tower Hotel

Before my stay, the hotel called to confirm my arrival time and sent me lots of travel tips for Xi'an via private message. The front desk staff was incredibly attentive and sweet, asking if I wanted their goodnight porridge service. They even upgraded my room and fulfilled my request for a higher, quieter floor. The room itself was spacious and very clean, making for a comfortable stay. Breakfast was quite varied and plentiful, especially with the wide selection of noodles and rice noodles, which was a nice local touch. I'll definitely choose Novotel again on my next visit.

Location: Incredibly convenient! It's right near the H exit of Bell Tower Metro Station. After visiting the Terracotta Warriors, the bus dropped us off right in front of the hotel at Bell Tower Station. We could see our hotel as soon as we got off, which meant we could rest immediately – the location is just perfect! It's also very close to the Bell Tower and Drum Tower, so we just walked back in the evenings. Service: The staff in the lobby on the first floor, the front desk on the second floor, the cleaning aunties, and the hotel's personal butler were all warm, thoughtful, and had excellent service attitudes. Room: The environment is clean and bright, and you can open the window for ventilation. The sink drains very quickly with no strange odors, and the shower water pressure is great, which I really liked. The toilet is also clean and automatically heated, which is a nice touch. After a day of sightseeing, you can really get some good rest here at night.

The hotel has a great location, right next to the subway entrance. The room was spacious and clean, and the breakfast offered a wide variety of food. They even had afternoon tea, as well as milk and congee for a late-night snack. The service was also very warm and welcoming. Overall, it exceeded my expectations.

This hotel is located right next to the Bell Tower and a subway station, making it incredibly convenient for getting around. There are also many great food streets nearby. The service was excellent; they upgraded our room for free when we checked in and even gave us a small pastry when we checked out. The room had all the amenities we needed and was very clean. I would definitely choose this hotel again next time.