Issues at this location I have never seen before at a La Quinta. In our first room, our bathroom did not have a doorknob on the inside, which I did not notice until I had already shut the door behind me. The door then locked, and I was trapped inside for nearly a half hour while we were waiting for maintenance. Myself and my travel companion were able to get free through a lot of fiddling with the door—maintenance never showed up despite being “5 minutes” out.
We were moved to a different room of course, but our new room had its own set of issues. Our toilet’s inner plug mechanism had to be manually pushed down in order for the tank to fill each time we flushed. The shower had very poor temperature control—either it was scalding, untouchably hot or it was lukewarm. Most concerningly, there was a soft spot on the floor next to the HVAC unit that was welling up with water whenever you stepped near it, and the unit itself was leaking. At that point, myself and my travel companion were not willing to cause any more headache for the staff member who helped us.
I have never had issues with a La Quinta during travel and it is my budget hotel chain of choice, but this has greatly diminished the respect I had for this chain. We will not be returning.