Hangzhou Hua Jia Shan Resort

The hotel has a beautiful environment and a very convenient location. The service was also great! I will definitely stay here again next time. Buildings 1 and 2 are currently under renovation. Building 3 is relatively new, and the Provincial Foreign Affairs Office is also located on the premises.

The hotel's location and surroundings are unbeatable, and the overall service and breakfast are also quite good. However, the room cleanliness was really subpar. Right upon entering, we found uncleaned stagnant water and cigarette ash in the sink, dust in many corners, and outdated facilities. My child was just tall enough in their shoes to meet the height requirement and was charged half-price for breakfast. Paying is fine, but out of the five or six five-star hotels we've stayed at during our summer vacation travels, this is the first time we've been charged for a child's breakfast.

The hotel is situated at the foot of Santai Mountain. While technically in the West Lake area, it's set a bit back from the main spots, allowing you to escape the bustling crowds while still being within walking distance of the lake. There are plenty of historical sites nearby, such as Yu Qian Temple and Tomb, and the nearby Gaoli Temple is uncrowded and very pleasant to stroll through. Inside the hotel courtyard, you'll find a Ming Dynasty stone statue of Su Shi, natural spring water, and abundant birdlife. I stayed in Building 3, which is the newest of the three buildings, but since it dates back to 2016, the room facilities are showing their age—the rattan chair on the balcony was a bit damaged, and the bedside power outlet was broken.

The hotel is located on Santai Mountain, very close to Yuhuku Bay. It's about a 10-minute walk along a scenic mountain path, and you can continue walking to Taiziwan and Majiawan Pier. From there, you can take a boat back to Wuguilan and Yuhuku Bay. Within the scenic area, don't miss Huang Gongwang's Zijiu Thatched Cottage and Yu Qian's Ancestral Temple – they offer a real sense of integrity and righteousness. Staying at this hotel is quite convenient for exploring this route. Building 3 has newer renovations, and while the breakfast offers a good variety, the ingredients are quite average.

The hotel lobby service was excellent! They offered a free shuttle to the building where we were staying, and even helped carry our luggage to the room. The environment is elegant and beautiful. It's definitely worth coming back to with family, friends, or for business stays!

The service was excellent, and the courtyard environment was impeccable. The breakfast was high quality, and we could even enjoy it in the courtyard. The lush green lawn really added to the relaxed atmosphere. I'll definitely stay here again on my next trip to Hangzhou.

I booked the Hangzhou Huajia Mountain Villa for my parents this time, and their experience exceeded expectations! The hotel proactively upgraded us to an Executive King Room. The room was spacious and bright, and opening the balcony window offered a delightful view of the gardens and mountains – very pleasant. My parents said the bed was very comfortable and the environment was peaceful. In the mornings, they could hear birds singing while strolling in the garden, and they slept soundly at night. The service was also very thoughtful, with shuttle transfers and welcome fruit. It's a rare gem of a hotel near West Lake, quiet yet centrally located. It's definitely the right choice for a vacation with parents, and we'll certainly come back again!

The hotel is nestled right in the West Lake mountains, offering a beautiful environment and expansive grounds. They even offered a complimentary travel photoshoot service, and the photographer from 'Xiao Wan Travel Photography' did an excellent job; I absolutely loved all the pictures. Every service was professional, and the breakfast was also great with a wide variety of dishes. It was a wonderful stay, and I will definitely consider them first for my next visit!