The hotel is excellent and well located, around a 15-minute walk from the Night Bazaar, with convenient access to popular attractions such as the Blue Temple and White Temple. The rooms are spacious, beautifully maintained, and very clean. The overall facilities are impressive, including a lovely swimming pool. The staff are consistently respectful, friendly, and very helpful. They also gave us the printed map for out easier travel around the city.
However, there were a few drawbacks. The shower water was not always hot. Breakfast is charged as included, but for pure vegetarians it feels like unnecessary expense, as there are very limited vegetarian options. On one occasion, we ordered a sandwich and were later told the kitchen was too busy to prepare it.
We were asked to place our breakfast order a day in advance, but even then the service was disappointing. The food was not provided properly and was only partially packed for us. Overall, the stay was comfortable in terms of rooms, facilities, and service, but the food experience—especially for vegetarians—was not satisfactory.
