Environment: The room location is fantastic, right by the observation deck. You get panoramic views without the crowds, and the scenery outside the window is just like what you see at those popular internet-famous cafes. The scenic shuttle bus stops right at the entrance.
Service: We had a one-on-one butler, Xiao Luo, who was adorable and provided incredibly thoughtful service. She picked us up from the west gate ticket office, helped with our luggage, designed our itinerary, and introduced us to the room. We received welcome fruits, a minibar, a sweet night soup (red bean paste with mini tangyuan), afternoon tea (which we didn't get to experience), Miao traditional costume experience, batik dyeing, and luggage forwarding. All in all, extremely satisfied.
Facilities: The room was a loft. Downstairs was the living room, bathroom, and balcony, while the bedroom was upstairs. What's most worth mentioning is how excellent the soundproofing in the bedroom is. Despite being in an area with 'daytime coffee, nighttime drinks' establishments, it was very quiet, and we slept completely undisturbed at night. There's a small platform on the rooftop, currently under construction, but the view from there is great.
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