Element by Westin Bali Ubud

The location is excellent, the facilities are quite basic, but the hygiene is good. The staff are friendly and provide good service. Breakfast has limited choices, but the quality is good. The pool water is a bit cold.

The hotel boasts its own professional spa, offering a unique jungle therapy experience. The therapists are skilled and really helped soothe my neck and shoulder pain. The gardens are beautifully maintained, making every walk a photo opportunity, and there are several public pools to enjoy. Upon arrival, I received a welcome drink and a flower bath, which shows the attention to detail. It’s definitely my top choice for a relaxing getaway.

Our family really enjoyed our stay here in Bali. The hotel environment is very comfortable, and the rooms are clean, making for a very relaxing experience. The food was also quite good; the breakfast had enough variety and tasted great. The staff were all very friendly and patient with our children. Overall, it was a very pleasant stay, definitely deserving of a 5-star rating.

The hotel is pretty standard, but it's excellent value for money. The price included breakfast, which was a nice bonus and the food was delicious. The pool being right next to our room was super convenient for a dip. However, the facilities are a bit basic.

For my second hotel in Bali, I chose the Element by Westin Ubud. Given that Bali is famous for its rainforests in addition to its beaches, and Ubud is the heart of terraced rice paddies, rainforests, and traditional architecture, I opted for a hotel there. However, I won't be staying at this property again. **Service:** The staff are mostly young and energetic, with good attitudes. However, my overall experience was just mediocre, mainly due to two issues: 1. During check-in, they recommended a Chinese New Year's Eve dinner. I paid by topping up an account, but then they told me they had no change. It took several phone calls the night before departure to finally get my change back. 2. The Chinese dinner itself was also a letdown. The food selection was limited and even less extensive than the breakfast. Plus, drinks had to be purchased separately. For a buffet at this price point, it was quite unacceptable. **Location:** The hotel is quite secluded, about a 40-minute walk from the heart of Ubud. Taking a taxi takes roughly the same amount of time due to heavy traffic. The surroundings are very isolated, so I wouldn't recommend it. It's a 20-minute drive to the rice terraces. **Facilities:** 1. I initially booked a pool access room based on pictures, expecting it to be right outside my door. However, upon arrival, I discovered a significant gap: the room was on the same floor as the pool, but I still had to walk a fair distance to reach it. The photos were misleading. 2. The bathroom lacked body lotion and a weighing scale. For a five-star hotel, this felt a bit underwhelming and not quite up to par. 3. Furthermore, some rooms had issues with their sinks, indicating a lack of proper maintenance.

This hotel in the heart of Ubud offers a peaceful retreat while still being within walking distance of Ubud Palace and Ubud Market. The cultural welcome ceremony upon arrival was a lovely touch. By chance, it was Chinese New Year's Day during my stay, and they even had a Chinese reunion dinner with a thoughtful live performance of Chinese songs – very heartwarming!

This hotel offers incredible value for money, especially compared to hotels in China! They provide a shuttle service to Ubud Palace and the Monkey Forest, which is great for families with kids. The location is also pretty good for shopping, and it's relatively quiet. The beds are super soft, which might not be ideal for Chinese guests who prefer harder mattresses.

The hotel is about 3 km from Ubud Palace. It has a beautiful environment and warm, attentive service. The breakfast selection is good, and the dining area is cozy. The rooms aren't huge, and the facilities are a bit dated. Overall, it offers good value for money.