Facilities: InterContinental's hardware never disappoints. It keeps up with the times, constantly upgrading its amenities. Within the hotel, you have everything you need without stepping out: entertainment, a gym, swimming, games, and dining.
Hygiene: Despite being an InterContinental hotel by the sea, there was absolutely no musty smell in the room, which was a pleasant surprise. Every corner of the room was spotlessly clean, and the toiletries were neatly arranged.
Buffet: Both breakfast and dinner offered a wide array of choices, all delicious. Dinner and photo shoots need to be booked in advance.
Service: What truly impressed me this time was the service. I've always felt that InterContinental's resort hotels generally offer better service than their city counterparts. Before check-in, they called to confirm my arrival and asked about any needs, which they tried their best to accommodate. The guest relations manager, in particular, proactively contacted me to inquire about any special requests. Upon learning I was a member, they thoughtfully arranged a room upgrade when available, which I'm incredibly grateful for. I was extremely satisfied. Throughout my stay, they consistently checked in on my needs. The entire experience was very satisfying and complete. Thank you, InterContinental.
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