I've stayed at this hotel three times, and this time, overall, I still think it's good, even though the room assigned wasn't as good as before, and the sea view was quite obstructed by large trees.
The first time I stayed was in 2018. Eight years later, the room's sanitary facilities are still very well-maintained; there's no sense of wear and tear. However, the hotel no longer gives out the complimentary hotel-exclusive teddy bear dolls.
The club breakfast and afternoon tea were much worse than my previous two visits. The breakfast menu was missing many delicious items.
The afternoon tea platter was disappointing; even though it wasn't repetitive over the three days, none of the food was good.
The housekeeping, club restaurant, and buggy service staff were all excellent.
The hotel has a private beach. Although it's not large, it's not crowded and is very quiet. It's also great for photos.
The water in Patong Beach was much cleaner than when I visited in 2020. I heard it was due to the lack of tourists during the pandemic, which allowed for a thorough cleanup.
Walking down the slope from the hotel, it's a 5-minute walk straight to Patong Beach. There's a 7-Eleven just 3 minutes away. If you walk straight for 3 minutes, then turn right and walk for another 10 minutes, you'll find a night market that starts setting up stalls in the afternoon. There's a lot of food, and it's cheaper than the Patong Night Market.
A tuk-tuk from the hotel to Jungceylon costs 250 to 300 baht. After 8 PM, the price increases for the return trip. Without traffic, it takes about 8 minutes to get there, but during evening rush hour, it can take just under an hour.
The hotel front desk didn't inform us that there's a free shuttle to Jungceylon at 1 PM and 7 PM. You need to book in advance, or it might be full. We only remembered this free shuttle service from previous stays on our third day and had to ask about it ourselves. This meant we paid for taxis back and forth for the first few days, so I'm deducting one star for this.
The hotel has three swimming pools. I didn't visit the bottom two and only swam at the club pool.
There's a popular photo spot in the hotel lobby, but even hotel guests have to buy a drink to take photos there. This is very unaccommodating. I've already paid to stay at the hotel, and I can't even take a picture without an extra charge. So, I'm deducting another star for this.
The mini-bar in the club room is only replenished once. There isn't much good food or drink anyway, but only getting it once for a 3 or 5-day stay feels a bit stingy.
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