Amari Phuket

My wife saw photos of the lobby on Xiaohongshu and wanted to stay here. It's a very busy resort, mostly catering to Western and Indian guests. The hotel is indeed only photogenic in the lobby area—and even then, it depends on your photography skills, as the lighting is too harsh and makes it hard to shoot. We specifically booked an ocean-view room, but were given one on the ground floor. The ceiling was very low and felt quite oppressive. The room itself was small, run-down, and had a tiny balcony. Overall, the experience was really just mediocre!

The hotel is wonderful and the location is top-notch, the grounds are very beautiful. The beach is not the best.

The scenery was just so-so, and getting from the room to the lobby required a shuttle bus. The road was like a winding mountain path, making me feel quite dizzy. Maybe it was because of the National Day holiday and too many people, but the shuttle bus response time was incredibly long. We had to wait 20 minutes for it to arrive, which really wasted a lot of time.

Choosing Amari for our 4-day, 3-night stay in Phuket was definitely the right decision! I have to give them a huge shout-out! First off, the front desk service was a major plus. Their Chinese was excellent, they greeted us with constant smiles, and offered cooling welcome drinks right as we walked in. Check-in was super fast, and they even proactively upgraded us to a sea-view room with a better view. They were incredibly patient when answering all our questions, which made for a fantastic experience. The hotel's scheduled shuttle service to Bangla Road was also very convenient. Finally, I absolutely have to praise the hotel pools! Both pools had very clean water, plenty of lounge chairs by the side, and clean towels readily available. There was even a bar by the pool where you could order cold drinks. We could easily spend an entire afternoon relaxing there and not want to leave – it was just that comfortable. Our entire stay was pleasant and relaxing, and I'll definitely choose this place again on my next trip to Phuket!

All facilities are fully equipped, and the breakfast offers a great variety.

Extremely satisfied! 👍 The room was clean and tidy, the bedding was soft and comfortable, and the front desk service was warm and attentive. The location is convenient, and the breakfast was delicious and plentiful. Excellent value for money, and my stay was super satisfying. I will definitely choose this hotel again next time.