Donna BRANNs
February 2, 2026
DO NOT STAY HERE! Stayed in better hostels, was made to feel very unwelcome upon check-in, we asked for two glasses in the evening and was made to feel we was an inconvenience, the receptionist was rude, aggressive and seems very unhappy to be working.
At 3am hammer drills started on a construction site right outside out windows.
The towels were dirty, the floor towel was almost brown.
Doors to all the rooms looked as though they had been broken into.
The area outside felt very unsafe and I was glad not to be there as a solo traveler.
Do not be drawn in by the title of this hotel…….there is NO NEW WING ! Or it’s reviews, as I’m sure no one would ever 5 star this.
We were booked in for 2 nights and checked out a night early…..to be fair, trip.com were amazing about this and refunded our second night, so I have absolutely no complaints about them