Shangri-La Qiantan, Shanghai

The room isn't huge, but the river view is fantastic. The room amenities, especially the lighting, bed, and pillows, are excellent, and the TV supports screen mirroring, which is a nice touch. I visited both the ground floor restaurant and the executive lounge on the seventh floor. The ground floor restaurant has a great atmosphere and is quite popular. The breakfast on the seventh floor is better than their afternoon tea and happy hour dinner. The swimming pool is large, very clean, and features lane lines with blue water, plus plenty of lifeguards. I did encounter two minor issues: it took quite a while for my luggage to be delivered initially, requiring several calls to the front desk, and the in-room landline wasn't working when I checked in. Also, the locker key at the swimming pool didn't work properly. However, the staff were all very proactive in communicating and resolving these issues. P.S. I was pleasantly surprised when the front desk gave me tickets to an equestrian competition upon checkout. It turned out to be a great opportunity to watch a high-level Shanghai Equestrian Masters event!

Booked this hotel 🏨 on a whim and had a great stay! I communicated with the hotel beforehand asking if it would be possible to check in around 11 AM, and the front desk thoughtfully arranged it so we could get into the room as requested. Thank you!

Having stayed at quite a few luxury hotels, I must say the Qiantang Shangri-La pays incredible attention to detail. The bathroom actually features underfloor heating and a heated towel rail! There's also direct drinking water in the room, and the control panels are designed with great user-friendliness. The overall aesthetic is clean, bright, and well-designed.

Every year, I celebrate my birthday at a luxury hotel in Shanghai. This time, I chose the Shangri-La Qiantan, Shanghai, and it turned out to be an excellent decision. The hotel is located in Qiantan Center, right next to the Taikoo Li commercial district and a subway station, making it convenient for shopping, dining, and getting around. For this stay, I booked a Horizon Club room. Eileen from the lounge confirmed my itinerary and needs in advance, helping me arrange birthday decorations and an extra bed for my child, making the check-in process smooth and seamless. I stayed on the 26th floor. The room was spacious, and the facilities were relatively new and functional. The sofa bed was particularly suitable for families with two children, providing ample space without feeling cramped. The room was incredibly quiet at night, except for the occasional door closing next door, which was perfect for a light sleeper like me. I also enjoyed three meals at the Horizon Club, and the service was outstanding. Even with the large number of guests during the National Day holiday, everything was well-organized. They even had holiday decorations and prepared gifts for the children, which was a very thoughtful touch. I will definitely consider staying here again for my birthday next year.

This established brand is truly reliable. The staff are very welcoming, and I love the old Shanghai style. The in-room direct drinking water dispenser is very convenient, as are the wireless chargers inside the bedside tables. The mirror in the shower room is a unique touch, and the water pressure is great. The city view overlooks Taikoo Li and the Oriental Sports Center, and the surrounding commercial district is easily accessible. The gym facilities are good. The pool was a bit crowded in the evening, and the water was slightly murky, so I swam during the morning session instead. The super-long sofa in the room is fantastic; two people can comfortably lie down on it side-by-side. On the day of checkout, at 7:15 AM, the TV in my room automatically turned on while I was still asleep, which was quite startling (I wonder if a remote control in the next room accidentally triggered it?). Although it opened in 2021, the room design and amenities are still very advanced. Overall, it was a very good stay.

Overall, it was a great stay. The room was spotless, and the housekeeping staff were very warm and welcoming. Vivi at the front desk was lovely, friendly, and quick to attend to any needs. Highly recommended! I also suggest choosing a room facing Qiantan Taikoo Li for a fantastic overlooking view of the complex.

This is probably one of the best Shangri-La hotels in the country, unlike the usual old, established five-star hotels. I stayed here when it first opened, and the facilities are still well-maintained and feel quite new. The bedding is very comfortable. It was very crowded during the holiday, but check-in was still quite orderly. Taikoo Li is right across the street, just a two or three-minute walk for dining, which is incredibly convenient.

The hotel's location is very convenient, right near the Oriental Sports Center subway station, about a 5-minute walk. One side of the hotel faces Qiantan Taikoo Li, and while the river view isn't very prominent, you can see the lively West Bund across the way. However, the hotel rooms are quite ordinary; a standard room is small, only a little over 30 square meters, though the bathroom is quite spacious. The hotel's facilities are relatively new, with smart controls. The service is very basic, and the price during the National Day holiday was also quite low. If you're looking for a hotel, it does offer value for money, as it's cheaper than the MGM hotel on the West Bund. But, I felt the rooms were very ordinary, and its swimming pool and gym are on the first floor, right by the entrance, so there's no privacy at all, which is why I didn't go. The breakfast selection wasn't extensive either, and it was quite simple. Overall, it's just average. If you're looking for value for money and a cheap price, then it's an option.