The hotel's location is super convenient, with several snack streets within walking distance.
The lobby is on one side of the 38th floor, and Atour Hotel is on the other. I was choosing between the two based on room pictures, and I definitely preferred the style of this hotel.
The suite was fully functional, and the bed was quite large – plenty of space for two adults and a child. There was even a thoughtful little shelf for my phone and snacks above the bathtub. The rain shower in the bathroom had excellent water pressure. The robot food delivery was also very prompt.
Every staff member I encountered, across all departments, was well-trained and friendly, including the security guards in the building's parking lot, who were very welcoming.
The laundry room had plenty of equipment, including both washers and dryers.
Breakfast featured authentic Lanzhou specialties like hand-pulled noodles, *tiampizi* (sweet fermented oats), eggs, *laozao* (fermented glutinous rice soup), and soy milk. The hand-pulled noodles were a highlight – you just grab a token, and when it buzzes, you pick up your order without having to wait in line. Thumbs up for that!
Small incident: After checking out, I had just driven to the Provincial Museum when I realized I'd left my DJI drone in the room. I called the front desk, and they immediately helped me verify it and called me back. I was able to enjoy the museum at ease and had lunch. Then I went back to the front desk, gave them the last digits of my phone number, and retrieved my DJI. It had all the photos from my week-long trip in Gannan, so getting it back felt amazing. A big thank you to all the staff involved in that process!
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