Mirsoum Hotels

The rooms are not comfortable. Some of them have no windows. The rooms we specifically chose because they were bigger and had windows had tiny and very uncomfortable bathrooms, practically unusable. The staff is well meaning but not up to the task. As there is not enough staff working (usually only one person at a time), carrying the bags from the main road to the hotel up the streets with stairs becomes a problem. The breakfast looks varied and rich but is actually bland and low quality. The breakfast room has no windows and is unappealing. The tomato plate had ants and when we pointed it out, they neither apologized nor offered to change it. The common areas are not very clean. We were not happy with our stay and I would advise to stay elsewhere.

Dalya Hanım ve tüm personel çok ilgiliydi. Harika kahvaltılar hazırladı bize.

çok güzel! All the mansions in Mardin are beautiful. A boutique hotel full of character and charm. Every detail is thoughtfully curated, offering a peaceful and authentic experience in the heart of Mardin. türkiye çok guzel ülke, taşekkur ederıım.

Mirsouma genel bakış Otelin konumu çarşı da fakat araç girmiyor otelin önüne ve valiz olayı sıkıntılı düz ayak değil merdivenler den falan cıkıyorsunuz otele gırmek ıcın, ayrıca kahvaltısı çok kötüydü, odalar çok temiz değildi.

The hotel is a 10/10 aesthetically however the challenge starts entering into the hotel. There are about 100 steps uphill and zero vehicle access into the vicinity of the hotel. Reception staff 10/10 two of the staff members met us at the car park about 500meters away and carried our suitcases to the hotel room. Check in was a breeze and the staff were very friendly attentive and extremely nice 10/10 Our hotel room was extremely authentic, clean and mesmerising 10/10. Bathroom was the biggest problem. Cosmetically 10/10 however practicality 2/10. You couldn’t swing a cat. I’m small so I could move around freely but for a bigger person GOOD LUCK. The hand towel hoop ended up on the floor. The hand basin very pretty was small and as a female I had no where to place all my toiletries and hair straightener. I had to place it in the sink. 1/10. The shower well the hand held unit kept falling off its hook and when the shower curtain was closed inside the shower was impossible to see 0/10 extremely claustrophobic. I had to request a iron nil in room. I didn’t realise that the Nescafé machine was used to heat the water for tea. The coffee cups were not replaced back into my room after I left them in the courtyard. Breakfast was the main reason why I gave a 3 star. It was amazing !! Best breakfast ever I mean the BEST. I wondered why I paid so much for This hotel? I think it was for the breakfast spread I paid for. 10/10. Value for money $415aud a night 3/10. Yes it’s a pretty hotel but I seriously don’t believe it’s worth it.

Very beautiful hotel , clean and very good staff

I went to this place it was very perfect place I have never seen like this hotel both the staff and the atmosphere of the room was a masterpiece I highly recommended... The most important part of this hotel is landscape.

The hotel gives you a different feeling. You can feel the old living here. It's been said that the building is about 500 years old. So it is a great thing to be in such a place. The hotel is expensive but it deserve it.

Aracımızı otopark a parkettiğimiz andan itibaren bavullarımızın taşınması çalışanların saygısı ve uslubü gayet naziklerdi.Kahvaltısı yöresel ürünler eşliğinde çok güzeldi.bir daha mardine geldiğimde kesinlikle başka bir otelde konaklamayı düşünmüyorum.Şiddetle tavsiye ederim