We recently stayed at this gorgeous rural property in the heart of Gerês. While we absolutely loved our time here and plan to return, a few rigid policies and room omissions impacted our overall experience.The Highlights: Stunning Views and Impeccable Attention to DetailThe grounds of this hotel are absolutely immaculate, and every single employee we encountered was polite, attentive, and welcoming. We stayed in bedroom 303, which I highly recommend. It felt like it had the most spectacular, unobstructed view of the lake and the pool without looking onto other guests. As someone with a keen eye for detail, I deeply appreciated the high-end touches like the monogrammed sheets, premium towels, quality robes, and even the unique faucets. It shows the owners truly care about quality.The outdoor pool area is insane—absolutely incredible—and we thoroughly enjoyed the sun loungers. There is also convenient parking on site. For the adventurous, there are canoes available to use, though be prepared for a steep walk down a lot of steps to reach the river dock.Breakfast was another high point. It was well-cooked, tasty, and offered great variety. A quick tip for future guests: if you don’t prefer the standard coffee in the carafes, you can ask the staff for an espresso machine coffee instead, and they happily oblige. While there were no potatoes or hashbrowns (they served cooked courgettes instead as a healthier option), the overall breakfast spread was excellent.Spa & Indoor Pool FacilitiesThe hotel features an indoor pool and spa services. While we didn't take advantage of the spa treatments, the prices looked completely in line with what is standard across Portugal. The indoor pool itself is fantastic. Just be aware that Portuguese law requires you to wear a swim cap in indoor pools. We didn't bring our own, but the front desk offers pre-used ones, or you can purchase brand-new ones for €4 each, which is what we chose to do.Our main frustrations came down to convenience. The hotel restaurant requires you to submit your dinner order before 5:00 PM. Management claims this rigid policy is to avoid food waste, which I totally understand and respect. However, I feel they significantly overcomplicate the dishes. If they offered simpler, nicer staple options, they could easily accommodate guests who change their minds at the last minute—just like we did.We ate lunch once and dinner once at the property; while the food was good, it felt like the kitchen was trying a bit too hard. Our dinner dish had way too much meat and not nearly enough potatoes. My husband and I could have easily shared that amount of meat, and the dish overall would have been much better if there was just a bit more sauce.Furthermore, the dinner menu heavily leaned toward heavy winter dishes. The snack menu was decent, but it closed at 4:00 PM and required a one-hour advance notice to order. For a rural hotel where you rely on the property for comfort, this made the dining experience feel in