Дмитрий и Олеся
We had a very interesting experience staying at this hotel. We came here for the warm pool, sauna, and thalasso. Unfortunately, nothing worked. And that was incredibly disappointing. We wrote a letter in advance to clarify whether they were working or not. But we did not receive an answer. This is due to heavy rain, a natural disaster. Of course, if we knew that it was not working, we would have cancelled the reservation. Because now you can’t swim in the sea, and what’s the point of spending money. When we told all this at the reception and spoke with the manager, we were very pleased that they changed our room to a higher level than the one we booked. It was really nice. They gave us a room with a view of the sea and the pool. So we are very grateful. The hotel itself is beautiful. But old. It felt like we arrived in the era of Hercule Poirot. If the sauna and pool had been working, they would have given us all five stars. Breakfast, unfortunately, wasn't our thing. Lots of sweets, but no meat or fish. Just flour products, salad, and eggs. It was a bit disappointing. It's a 5-star hotel.
And the Thalasso Spa—the girls who work there are very nice. But we were expecting a real Thalasso experience—seaweed. There was no seawater pool either—and the Jacuzzi had seawater on the first day, but it was different on the second day—unclearly. So, I wouldn't recommend going just for the Thalasso experience.
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