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Citizenm San Francisco Union Square
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1 night
1 room, 2 adults, 0 children
All properties in San Francisco
Citizenm San Francisco Union Square

Stay at Citizenm San Francisco Union Square in San Francisco, a 4-star hotel with 9/10 from 58 reviews. It offers good value with quality service, and prices start from US$144.

Check-In & Check-Out

From 14:00 until 11:00

Nearby Attractions

Union Square: 0.24 km away

Sandbox VR: 0.25 km away

San Francisco | BOYNEXTDOOR TOUR 'KNOCK ON Vol.2' IN NORTH AMERICA: 0.43 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Restaurant, Bar, Lobby bar

The above hotel prices are based on Trip.com for September 2-September 8.

Citizenm San Francisco Union Square

Opened in 2025
72 Ellis St, San Francisco, California, 94102, United States
Show on map
We Price Match
hotel overview picture
Highlights
Newly opened
Buffet breakfasts
Self check-in
Lounge
Great views
+2 more
Amenities
Gym
Bar
Restaurant
Business center
Wi-Fi in public areasFree
Coworking spaces
Express check-in and check-out
Safe at front desk
All amenities
Property Description
citizenM San Francisco Union Square is your stylish base for a day of museum-hopping, gallery-strolling or shopping like you mean it. Right in the city's retail and arts district, we're just a 3-minute walk from Union Square and a short stroll to theatres, cafes, and must-see sights. Inside, it's all mood lighting, wall-to-wall windows, and XL beds built for deep sleep after big days out. Rooms come with tablet-controlled everything - from blackout blinds to Chromecast - plus rain showers, free Wi-Fi and fluffy towels. Downstairs, canteenM dishes out 24/7 food, barista coffees and evening cocktails. The designer living room is made for relaxing or remote working. San Francisco International Airport is just 20 minutes away by car, and Union Square Station is around the corner. Whether you're here to conquer landmarks or just the local brunch scene - you'll be sorted.
Show more
9.0/10
Great
There is security guy stationing at the hotel entrance and it is safe. The location is perfect.
All 58 reviews
Surroundings
Commercial area: San Francisco Downtown
(760m)
Attraction: Union Square
(270m)
Commercial area: Union Square
(230m)
Attraction: Chinatown San Francisco
(570m)
Attraction: Moscone Center
(750m)
View on map

Rooms

Guest Reviews

Services & Amenities

Policies

Guest Room, Accessible Guest Room, 1 King
7

Guest Room, Accessible Guest Room, 1 King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
King Room-High Floor
11

King Room-High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Room
14

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability

Guest Reviews

9.0
/10
Great
58 verified reviews
This property hasn't received any negative reviews in the past 1 year.
  • Cleanliness9.4
  • Amenities8.6
  • Location9.2
  • Service8.9
Average for similar properties in San Francisco
Review summary
Powered by AI
Cleanliness and Safety:Rooms and common areas are noted for being clean and well-maintained. The presence of security at the entrance enhances guests' sense of safety, especially given the hotel's central urban location.(based on 5 reviews)
Technology and Facilities:The hotel offers technologically advanced amenities, such as iPads to control room functions. It also includes facilities like a 24-hour gym and a canteen offering various food and beverages, providing a comfortable and efficient stay.(based on 2 reviews)
Service:Guests appreciate the helpful and friendly staff who assist with requests such as luggage storage and providing hot water. The automated check-in and check-out process is smooth and hassle-free, enhancing the overall experience.(based on 7 reviews)
Guest Suggestion:Some customers suggest improving room cleanliness, especially bedding and bathroom maintenance, addressing issues with room size and neighborhood safety, and enhancing customer service responsiveness.(based on 1 review)
NuGaBa
August 27, 2026
The location was absolutely excellent. It had great access to public transportation, including the subway station and cable car turntable. There were also relatively few homeless people around (though not none at all), and having a guard on the first floor made it feel very safe to stay there.
Original TextTranslation provided by AI
Anonymous User
August 10, 2026
The hotel is very close to Union Square. The self check-in was quite convenient, and there was also a front desk staff member on hand to assist. You can control the room's facilities with an iPad, which is pretty new, clean, and comfortable. The only downside is that the room is a bit small, but if you're traveling solo, it's not a big issue.
Original TextTranslation provided by AI
Guest User
July 19, 2026
The location is convenient, with the tram stop right in front. Security guards are at the entrance keeping an eye on things. Check-in is on the third floor and is self-service. The only downside is that you can't store your luggage after checking out, so I had to pay for a 4-hour late check-out.
Original TextTranslation provided by AI
Guest User
August 8, 2026
Booked this hotel together with my colleagues. Room wasn’t big so i had a room by myself. Overall, it was nice.
Waynehaoqi
April 19, 2026
This hotel is well-managed. There's a self check-in and check-out on the 3rd floor, and the security guard at the entrance is very welcoming. This is a chain hotel, with locations in both San Francisco and LA. It's right in downtown San Francisco, very close to Union Square, making it super convenient for getting around. The window view is also quite nice.
Original TextTranslation provided by AI
Luna.Q
April 9, 2026
This hotel must have been recently renovated as the facilities are brand new. The room's lighting, music, temperature, and curtains can all be controlled via an iPad. The hotel is also very close to the subway station and the starting point of the cable car.
Original TextTranslation provided by AI
Travelling Enginger
December 27, 2025
The location was really convenient, it was a great stay, the room can feel a little small if there were more people. Appreciated the free hot drinks at the lobby at night. The styling was pretty fun and cute as well. Good stay overall, would stay again.
Alex_478
December 30, 2025
The hotel is located near Union Square. There are some homeless people in the vicinity, but they are not aggressive. It's within walking distance to places like Heytea. BART and bus stops are also conveniently nearby.
Original TextTranslation provided by AI
Anonymous User
July 4, 2026
There is security guy stationing at the hotel entrance and it is safe. The location is perfect.

Services & Amenities

Most popular business facilities
Gym
Bar
Restaurant
Business center
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Business services
Coworking spaces
Business center
Front desk services
Express check-in and check-out
Safe at front desk
Languages spoken
English
Food & drink
Bar
Lobby bar
Public areas
No smoking in public areas
Water purifier
Elevator
Health & wellness
Gym
Accessibility
Stair-free main entrance

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Self check-in kiosk

If you plan to arrive after 00:30 on your check-in day, contact the property in advance by email

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-11:00 Open
AgeFee
Adult
Buffet:US$23.50 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Citizenm San Francisco Union Square
  • Opened: 2025
  • Number of Rooms: 195
Phone:+1-415-8016650
Email:support@anotherstar.com
citizenM San Francisco Union Square is your stylish base for a day of museum-hopping, gallery-strolling or shopping like you mean it. Right in the city's retail and arts district, we're just a 3-minute walk from Union Square and a short stroll to theatres, cafes, and must-see sights. Inside, it's all mood lighting, wall-to-wall windows, and XL beds built for deep sleep after big days out. Rooms come with tablet-controlled everything - from blackout blinds to Chromecast - plus rain showers, free Wi-Fi and fluffy towels. Downstairs, canteenM dishes out 24/7 food, barista coffees and evening cocktails. The designer living room is made for relaxing or remote working. San Francisco International Airport is just 20 minutes away by car, and Union Square Station is around the corner. Whether you're here to conquer landmarks or just the local brunch scene - you'll be sorted.

You might be wondering

What are the check-in and check-out times at Citizenm San Francisco Union Square?

Check-in time at Citizenm San Francisco Union Square starts at 14:00-24:00, and check-out time is by 11:00.

Does Citizenm San Francisco Union Square have a pool?

No, Citizenm San Francisco Union Square does not have a pool for guests.

Does Citizenm San Francisco Union Square allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Citizenm San Francisco Union Square.

How much does it cost to stay at Citizenm San Francisco Union Square for my dates?

Room prices at Citizenm San Francisco Union Square vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Citizenm San Francisco Union Square from the nearest airport?

The nearest airport is Oakland San Francisco Bay Airport, located straight line distance from hotel: 18.1 km away.

What’s the cancellation policy at Citizenm San Francisco Union Square?

The cancellation policy at Citizenm San Francisco Union Square depends on your room type and booking terms.

Does Citizenm San Francisco Union Square offer airport transfers?

No, Citizenm San Francisco Union Square does not provide airport transfers for guests.
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About This Property

Nearest AirportSan Francisco Intl. Airport
Distance to Airport22.43KM
Nearest Train StationEmbarcadero
Distance to Train Station1.26KM
Nearest Subway StationPowell Street
Distance to Subway Station0.2KM
Average Price FromUSD362
Hotel Star Rating4
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