New Akan Hotel
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New Akan Hotel

Stay at New Akan Hotel in Akan District, a 3-star hotel with 8.1/10 from 225 reviews. It offers good value with quality service, and prices start from BRL 611.

Check-In & Check-Out

From 15:00 until 10:00

Nearby Attractions

Lake Akan Ice Festival: 0.12 km away

Akanko Marimukan Tourist Information Center: 0.1 km away

Maeda Park: 0.14 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Japanese

Food & Drink: Restaurant, Convenience store/kiosk, Lobby bar

New Akan Hotel

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Highlights
Garden hot springs
Ideal location
Lakeside
Fireworks
Japanese food
+4 more
Amenities
All amenities
Property Description
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Onsen is very big and I like the roof top pool. Very good view
Surroundings
Recreation: Akanko Onsen
(180m)
Attraction: Maeda Park
(150m)
Recreation: Lake Akan Ice Festival
(120m)
Recreation: Itsutsu no Shiawase no Yu
(210m)
Shopping: TSURUHA DRUG
(250m)
Recreation: Akanko Marimukan Tourist Information Center
(100m)
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Shangri La Building Japanese Style Room 10Tatami Non Smoking with Bath and Toilet Mountain View

4 Futon bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Private toilet
Conditioner
Room Details
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1

Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
1

Crystal Building Western-Style Room Lake View (Non-Smoking)

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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3

[Non-Smoking] Shangri-La Wing Japanese-Western Mixed with Bath, Lake View

2 Single bed
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Private toilet
Conditioner
Room Details
Check Availability
1

Crystal Western-Style Room (Non-Smoking, View Not Specified)

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
1

Shangri-La Building Japanese-Style Room (Non-Smoking, View Not Specified)

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
1

Shangri-La Lake View Japanese-Style Room (Non-Smoking)

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
2

Shangri-La Lake View Resort Twin (Non-Smoking)

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
1

Crystal Lake View Japanese-Style Room (Non-Smoking)

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Kushiro City
lagycart
August 30, 2026
hotel building and design is really old, there’s two different blocks which is connected inside, but a longer walk to the annex rooms. the public bath and rooftop mix bath is pretty good, basic amenities are provided. room with the lake view looks really nice, toilet has a little foul smell even when it is not used.
drenched :)
September 7, 2026
Picked this hotel because of the infinity onsen in the roof top. It didn't disappoint. Love it! Next time shld i return to Lake Akan, I'll want to stay at the newer shangrila wing.
Guest User
August 13, 2026
The location was good. Breakfast was fine, though a bit crowded. The staff responded adequately to the complaints we had about our initial rooms. We needed a room change because the rooms we were initially given were really terrible. The fact that a hotel even dares to offer that says a lot about its condition. Everything was a bit shabby and outdated. See the photos for the rooms we were initially given. Good to know that the rooftop pool is meant for lounging, not swimming; if you do start swimming, you will be ordered to stop. Also, you are required to wear hotel-issued swimwear, which you can pick up in the changing rooms before entering the onsen
Guest User
July 30, 2026
The room was clean, the bedding comfortable, breakfast delicious, and the hot springs enjoyable. In the evening, we strolled along the hot spring street; there weren't many restaurants and it wasn't crowded, so we decided to dine at the hotel. It was a buffet, and there were 2-3 large tour groups, making it very busy and the food supply tight.
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Ah Huei
June 27, 2026
The staff were warm, friendly, and welcoming throughout our stay. The breakfast was absolutely amazing, with a wide variety of delicious options—it was definitely one of the highlights of our trip! The accommodation was spotless, and the bed was incredibly comfortable, ensuring a great night's sleep. The hotel is conveniently located near a shopping mall and plenty of eateries, making it easy to find food and do some shopping. Although parking is available for a fee, it was convenient and easy to access. Overall, I absolutely loved this hotel and would happily stay here again on my next visit!
Anonymous User
May 28, 2026
Hugh hotel cater group tourists with busy breakfast and dinner. Near visitor centre and do forest trails nearby.
Guest User
February 3, 2026
We took a tour bus directly to the New Akan Hotel. The hotel is very grand, and although it's a bit old, it's very well-maintained with a European-American style decor. I booked a Japanese-style lake view room in advance, and the size was definitely larger than what was stated in the description, at least 30+ square meters. The indoor and outdoor onsen, all-you-can-eat dining, and service were all excellent. The location is superb, close to both the onsen street and the ice mountain attractions. There are two minor drawbacks: the dinner includes a buffet yakiniku, and the smell can't be dissipated, so the entire public area smells like it... thankfully, the rooms are fine. Also, as many have mentioned, there are a lot of tour groups, all from Taiwan, so the hotel is crowded everywhere you go. You need to plan your meals and onsen visits to avoid peak times. Despite this, the hotel's order is still quite good. The internal shops are not tax-free. If I have the chance to come again, I would still choose this hotel, but I'd try to avoid the times when there are large tour groups, as the environment is quite important when you're on vacation!
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Guest User
June 28, 2026
Enjoying. Dinner can be crowded..
lwxh
February 24, 2026
Hotel was ok but a bit old. Only 1 water bottle for each guest. Breakfast timing was only till 9pm which is difficult for people who don’t eat early. The outdoor pool was not warm enough. Would rather spend more money for Tsuruya next time.

Services & Amenities

Restaurant
Cuisine: Japanese

Property Policies

Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: Before 10:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Japanese
Opening hours[Mon - Sun] 07:00-09:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 阿寒湖畔温泉 ニュー阿寒ホテル
  • Opened: 1965
  • Renovated: 2015
  • Number of Rooms: 366
Phone:+81-154672121
Email:i-reserve@newakanhotel.co.jp

You might be wondering

What are the check-in and check-out times at New Akan Hotel?

Check-in time at New Akan Hotel starts at 15:00-20:00, and check-out time is by 10:00.

Does New Akan Hotel have a pool?

No, New Akan Hotel does not have a pool for guests.

Does New Akan Hotel allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at New Akan Hotel.

Does New Akan Hotel offer breakfast?

Yes, New Akan Hotel offers breakfast for guests. Breakfast options include Western, Japanese.

How much does it cost to stay at New Akan Hotel for my dates?

Room prices at New Akan Hotel vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to New Akan Hotel from the nearest airport?

The nearest airport is Kushiro Airport, located about 58 mins from hotel by car (56.5 km) away.

What’s the cancellation policy at New Akan Hotel?

The cancellation policy at New Akan Hotel depends on your room type and booking terms.

Does New Akan Hotel offer airport transfers?

No, New Akan Hotel does not provide airport transfers for guests.

About This Property

Nearest AirportKushiro Airport
Distance to Airport58.77KM
Nearest Train StationMashu Station
Distance to Train Station39.99KM
Average Price FromBRL1268
Hotel Star Rating3