We took a tour bus directly to the New Akan Hotel. The hotel is very grand, and although it's a bit old, it's very well-maintained with a European-American style decor. I booked a Japanese-style lake view room in advance, and the size was definitely larger than what was stated in the description, at least 30+ square meters. The indoor and outdoor onsen, all-you-can-eat dining, and service were all excellent. The location is superb, close to both the onsen street and the ice mountain attractions. There are two minor drawbacks: the dinner includes a buffet yakiniku, and the smell can't be dissipated, so the entire public area smells like it... thankfully, the rooms are fine. Also, as many have mentioned, there are a lot of tour groups, all from Taiwan, so the hotel is crowded everywhere you go. You need to plan your meals and onsen visits to avoid peak times. Despite this, the hotel's order is still quite good. The internal shops are not tax-free. If I have the chance to come again, I would still choose this hotel, but I'd try to avoid the times when there are large tour groups, as the environment is quite important when you're on vacation!
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