Iberostar Selection Rose Hall Suites

I had a good stay at Iberostar Selection Rose Hall Suites. The service was excellent — the staff were friendly, attentive, and made the experience very enjoyable. The resort itself is nice and the grounds are well maintained, but the hotel is starting to feel a bit dated and could benefit from renovations and modernization, especially in the rooms and some facilities. Overall, it was still a pleasant stay thanks to the great service and relaxing atmosphere.

Repeated guest at this hotel. The hotel is spectacular. The food is amazing. Cooked with Love. The amenities is superb, nightly entertainment top tier. There is something to do every day. The environment is clean and their commitment to an eco friendly environment is unmatched. I would definitely recommend this hotel as a preferred choice. Wait! did i mention the service, it’s like the staffs are handpicked. Courtesy, professionalism, politeness and warmth is just simply top tier. Shout out to Tashana Reservation agent. Big up yourself for an exceptional service. Big up all the staff there. Great team. Love it there.

Staff was very welcoming and attentive. Property and room very clean. Food inconsistent, ranges from a “B” to an “A minus.” When we were there the property was at 100% capacity, which created real problems finding a beach chair. Same with the restaurants. If you weren’t in line by 5:45 your seating could not occur for nearly two hours. Could be due to staff shortages due to the hurricane.

The rooms are at most 3.5 stars and the service is hit and miss. If you could book the Joia Ibrostar property it is noticeable better ! It is a 4.5 star. The Jamaican people are wonderful and all the staff are super kind and wonderful.

Our first room, you could not see any of the beach in the concierge told us it was a ocean view, but you had to look very hard so they finally moved us and put us in a room with a view that we had to look to the left to see the ocean. Unfortunately, the elevators were having major issues and people were getting stuck.

The room was good size with the balcony. There is the small fridge with mini bar inside the room. Because of limited availability, some drinks were not replenish whole stay even when we asked. There was a limited ocean view from the room. The room was cleaned daily. The pool is good size and very clean. Bars at the pool and in the lobby always had some ingredients for drinks missing. Staff in the hotel is excellent. If you like the Caribbean Sea with nice and clean waters this hotel not for you. Bottom of the sea is completely covered with sea grass so you can not swim and enjoy the waters. The Greek and Aunt Ruby restaurant were good. Buffet was average. Average Hotel should have 3.5 stars.

The grounds were well kept and looked beautiful. The staff was exceptional, always attentive to our needs and very friendly. My family and I had a great time.

Fabulous stay! Clean room, amenities great. The staff were friendly and courteous everywhere we went!

Beautiful grounds & common spaces Lovely lazy river and main pool with fun swim up bar. Wonderful bartenders & pool/beach servers with a special shout out to Jamie who really stood out. Daytime pool entertainment was great(if you choose). Ocean front suite was spacious with great views. Had a few issues like a troublesome shower door. Also had outlets fail a few times but Maintenance was prompt. Food & service at Buffet for breakfast/lunch was best food experience during stay but usually had a 10 minute wait, Had a nice lobster at Rubys but the steak was bad. Went back a 2nd time for the lobster- seating there open to the outdoors was very nice. The Greek spot was the nicest venue but food was meh. The Italian was the only place we ran into grumpy staff all week & the food was bad. The coffee shop near check-in was outstanding. Great specialty coffees /teas with tasty finger foods available all day. There's a limited room service menu but service was quick and friendly -found a decent small pizza which was handy most nights later on as the al la carte restaurants limit food orders to a 3 course menu(no extras dishes). Nice spacious beach with comfy lounge chairs and good drink service. Water shoes helpful for swimming. Overall good experience within a short distance to airport