The RuMa Hotel and Residences
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The RuMa Hotel and Residences

Experience The RuMa Hotel and Residences, a 5-star hotel in Kuala Lumpur. It holds a rating of 9.5/10 from 1709 reviews, combining quality and value, with rates starting at MXN2,689.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

WynSnow by Wyndham Suites KLCC: 0.19 km away

Kuala Lumpur Convention Centre: 0.17 km away

Aquaria KLCC: 0.17 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,American,Asian

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

The RuMa Hotel and Residences

Certified Sustainable
No. 5 of Instagrammable Hotels in Malaysia
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Highlights
Excellent service
Ideal location
Chinese New Year activities
Scenic outdoor pool
Zen vibes
+4 more
Amenities
All amenities
Property Description
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Great hotel and interior. Loved it, it was a great stay, and I’ll definitely come back again.
Surroundings
Attraction: Petronas Twin Towers
(770m)
Shopping: Pavilion Kuala Lumpur
(670m)
Attraction: Kuala Lumpur Convention Centre
(480m)
Subway station: Bukit Bintang
(1.0 km)
Attraction: Kuala Lumpur City Centre Park
(260m)
Train station: Raja Chulan (MR7)
(660m)
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7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Corner Studio City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Corner Studio Twin Tower View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Grand Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Deluxe Suite KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Grand Studio KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Kuala Lumpur
Ooi Saw Boey
September 14, 2026
KL haze thus most of time we stay in hotel room. It's like rumah. Felt comfortable. The stuff are friendly. He allowed us to check in earlier to take a rest due to early flight. We are very happy as hotel provide a lot of bottle refill water. Not like others hotel you have to ask for it. Free snack are good for us since we spent some time in the room. Waking distance to klcc park to see Pokemon display and event for 30th anniversary. Only thing to improve is few like cal food can see oil stain on the plate, oil not hot enough before put food inside I think 🤔
Guest User
September 27, 2026
We had a wonderful two-night stay in the Deluxe Suite with a KLCC view. The check-in process was smooth and hassle-free, and all the staff we encountered were warm, friendly, and welcoming. The KLCC view from our suite was absolutely beautiful and truly a pleasure to wake up to. The hotel is also conveniently located within a 10-minute walk to KLCC, making it easy to explore the surrounding area. We were particularly impressed with the housekeeping service. The staff came twice a day to ensure that our room was clean, well-maintained, and fully equipped with everything we needed, which made our stay especially comfortable while travelling with our newborn. The room was spotless, the amenities were well provided, and the breakfast was excellent with a good variety of choices. Thank you for two beautiful and memorable nights with our family and our newborn. We truly enjoyed our stay and appreciated the thoughtful service throughout our visit.
Woyexihuannii
September 25, 2026
The service was great, and the quality was quite good. They didn't charge extra for staying with a child. The room facilities are a bit old, but everything else was up to par. It has a strong Nanyang style, and the dinner restaurant offers excellent quality food.
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Guest User
September 28, 2026
Stepping into the soft lighting of the hotel, I was warmly greeted by the attentive front desk staff who immediately offered a refreshing glass of iced water, which was a welcome relief. After checking in, they quickly briefed me on all the hotel's facilities. They also confirmed my late check-out request and thoughtfully informed me that changing rooms were available on the 6th floor should I need to freshen up later. The hotel's location is convenient; it's about a 15-minute walk to visit the Petronas Towers or go shopping at the mall. The breakfast was plentiful, and all the service staff were friendly and welcoming. It was definitely a memorable experience.
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Yamaelsa
September 25, 2026
The hotel was definitely the highlight of my trip! 🥹 First of all, the facilities were excellent. We went to the gym on the first day and swimming on the second. Everything was very clean too, thumbs up! 👍🏻 Then there's the daily breakfast – absolutely amazing! My favorite part was picking fresh greens myself; it was such a unique experience. I felt the variety of food was more than enough, with both Western and Chinese options. The Teh Tarik (pulled tea) was quite good too. However, I still preferred their Americano. And I have to mention how incredibly meticulous they were with tidying the room. Coming back to see my messy makeup table perfectly organized just brightened my mood considerably! My only minor complaint is that I booked a king-size bed but ended up with two single beds when I got to the room. But I was too tired to go down and ask for a change, so I just slept like that. Oh! And the bed was super comfy too! 🥰🥰🥰 The staff were all very friendly, always smiling and greeting us, which made me feel really at home.
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Guest User
September 25, 2026
The environment is superb! The person who checked us in looked so much like You Zhangjing (a Chinese singer/actor) 😂, and he was very thorough in explaining everything about the hotel. The breakfast buffet had a great variety, and overall, our stay was fantastic. We'll definitely come back next time!
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ウェイヨねこばす
September 23, 2026
Every day, I was soothed by the cheerful and attentive front desk staff. It was a pleasure to be greeted with such pleasant and enthusiastic welcomes. Despite my anxiety about not being fluent in Malay or English, they were so kind to listen to my concerns and speak in a way that was easy to understand. It was incredibly helpful to have someone to turn to when I was in trouble, and I'm truly grateful. The room was also impeccably clean and well-maintained. The interior design was sophisticated, creating a very calming atmosphere. I noticed a lot of rattan furniture, which I thought would be very appealing to Japanese guests. The soundproofing of the bathroom and toilet doors was excellent, and the fact that they weren't visible from the outside was wonderful. In recent years, many hotels have glass doors that are visible from the outside, so this was a significant positive impression.
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Anonymous User
September 28, 2026
Great hotel and interior. Loved it, it was a great stay, and I’ll definitely come back again.
Guest User
September 13, 2026
Was here for anniversary staycation, loved the service they provided. Breakfast was good and enjoyed quiet room ambience. Had a peaceful night sleep.

Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

ATAS
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Tues - Sun] 12:00-14:30, 18:00-22:00
SEVEN Lobby Bar
Style: A la carte
Cuisine: International
Open for: Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
The LIBRARI
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
SANTAI Pool Bar and Lounge
Style: A la carte
Cuisine: International
Open for: Brunch, Lunch, Dinner, Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese, American, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
MYR 67.00 (approx. MXN296.48) per person
Children 12–17 years old
MYR 133.00 (approx. MXN588.54) per person
Adult
Buffet:MYR 133.00 (approx. MXN588.54) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 300.00 (approx. MXN1,327.53) per night.
Deposit Payment MethodsThis property accepts credit cards, debit cards, third party payment services and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Ruma Hotel and Residence
  • Opened: 2018
  • Number of Rooms: 253
Phone:+60-3-27780888
Email:reservations@theruma.com
Located just steps away from the Petronas Twin Towers, Suria KLCC, and Pavilion Kuala Lumpur, The RuMa Hotel and Residences is an urban sanctuary that redefines Malaysian luxury — expressed through design, service, and cuisine. Recognised with One MICHELIN Key 2025 for its exceptional hostmanship, the hotel’s 253 elegantly appointed rooms and suites blend local character with modern comfort, offering a tranquil sense of home in the heart of the city. Guests can indulge in refined Malaysian flavours at ATAS, unwind over handcrafted cocktails at SEVEN Lobby Bar, savour locally inspired afternoon tea at The LIBRARI, or bask by the infinity pool at SANTAI Pool Bar and Lounge. The sixth-floor UR SPA and 24-hour fitness centre provide a serene retreat above the city, while the hotel’s versatile event spaces — designed for intimate gatherings, private celebrations, and corporate occasions — embody The RuMa’s hallmark of genuine warmth, quiet sophistication, and a deep sense of place that makes every moment truly memorable.

You might be wondering

What are the check-in and check-out times at The RuMa Hotel and Residences?

Check-in time at The RuMa Hotel and Residences starts at 15:00, and check-out time is by 12:00.

Does The RuMa Hotel and Residences have a pool?

Yes, The RuMa Hotel and Residences has a swimming pool for guests.

Does The RuMa Hotel and Residences allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at The RuMa Hotel and Residences.

Does The RuMa Hotel and Residences offer breakfast?

Yes, The RuMa Hotel and Residences offers breakfast for guests. Breakfast options include Western, Chinese, American, Asian.

How much does it cost to stay at The RuMa Hotel and Residences for my dates?

Room prices at The RuMa Hotel and Residences vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

What’s the cancellation policy at The RuMa Hotel and Residences?

The cancellation policy at The RuMa Hotel and Residences depends on your room type and booking terms.

Does The RuMa Hotel and Residences offer airport transfers?

Yes, The RuMa Hotel and Residences offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport29.11KM
Nearest Train StationAmpang Park
Distance to Train Station1.22KM
Nearest Subway StationConlay
Distance to Subway Station0.49KM
Average Price FromMXN9698
Hotel Star Rating5