Overall, it was a pretty average experience.
For me, when staying at a hotel, hygiene and value for money are the most important things. I originally booked a Luda family room, but they upgraded me to a sea-view family room for free because the curtains were broken. Everything seemed fine, but in the sea-view room I moved to, there were hairs at the base of the toilet wall, and it looked like ***** hair. I was disgusted but didn't take a picture. Also, their family rooms require an extra bed. When the lady came to add the bed, I asked her to place it further away from the main bed, repeating it two or three times. Each time, she said the desk couldn't be moved or there wasn't enough space on that side. I got impatient and said, 'Fine, just put it here, I'll do it myself.' After she left, I moved it further away from the main bed. How come I could move it but she couldn't? Was it really impossible, or was she just too lazy? Finally, the breakfast. An extra person costs 266, which is really not cheap. The variety was very limited, and the taste wasn't even as good as the Atour hotels I've stayed in. My parents, who were with me, also said it was very average, and my mom is a European tour leader who is usually very lenient about food.
In short, although there were no major issues, for the price of 1800 per night, these small problems are magnified. It feels like for 1800, you're just selling the high floor and the sea view. Can't the hotel ensure basic hygiene and service? Did I spend 3600 over two days just to see hairs in the corner of the wall and the attendant's bad attitude?
I've stayed at 800-900 Hilton hotels in Qingdao with better service, and 800-900 Hyatt hotels in Nanjing with better hygiene and service. I hope they reflect on this.
Original TextTranslation provided by AI