Legacy Vacation Resorts - Reno

This is a terrible place to stay. Cockroaches in the rooms,common areas,restrooms and no one cares. Management is a disgrace and a bully who asked me why I keep staying there and most of the staff do not speak English. When I lodged a complaint against the manager Sal I ended up being escorted off property like a common criminal when all I did was tell the manager to split my deposit between two credit cards . The place is outdated and rundown with lots of maitiance issues and a lack of staff to fix the problem. Do yourself a favor and don't stay there as you get what you pay for- poor service,,Cockroaches, dirty swimming pool and sauna,and a bully of a manager.

Wow, how bad can it get? We have stayed here for years and have seen it continue to go down hill. Sadly, it appears to have hit rock bottom. I can't begin to list all that is wrong but it is not that something broke, nothing is being maintained. HVAC not working correctly, torn carpeting, toilets that not only don't work right, one of them has a seat that doesn't fit. Skip this one, it may never recover.

The room had some cleanliness issues that should have been better, prior to our arrival. Floors were dirty, tub drain was not working properly, and AC did not work well.