Legacy Vacation Resorts - Reno

This is a terrible place to stay. Cockroaches in the rooms,common areas,restrooms and no one cares. Management is a disgrace and a bully who asked me why I keep staying there and most of the staff do not speak English. When I lodged a complaint against the manager Sal I ended up being escorted off property like a common criminal when all I did was tell the manager to split my deposit between two credit cards . The place is outdated and rundown with lots of maitiance issues and a lack of staff to fix the problem. Do yourself a favor and don't stay there as you get what you pay for- poor service,,Cockroaches, dirty swimming pool and sauna,and a bully of a manager.

Dirty, slow service, very loud noise until 2.40am. I would not recommend this property. Never been to Reno, it ruined the experience and won’t be back. My advice, stay in a ****** property. Elevators not always working, location was not the safest with clientele around.

Keep looking, this is very tired and not well maintained. From the AC that sometimes works to the holes in the carpeting the place seems to be falling apart. Sadly, the people are very nice and the location is great. We have been here several times over the years, it just keeps going downhill.

Wow, how bad can it get? We have stayed here for years and have seen it continue to go down hill. Sadly, it appears to have hit rock bottom. I can't begin to list all that is wrong but it is not that something broke, nothing is being maintained. HVAC not working correctly, torn carpeting, toilets that not only don't work right, one of them has a seat that doesn't fit. Skip this one, it may never recover.

Penelope went above and beyond to make me feel welcome which made all the difference in my stay. The furniture and amenities are very outdated however the kitchenette and location made up for it, and the bed was surprisingly comfortable. The walls are in fact thin like other reviews mention and AC is on its last leg, but for a 2 star motel it’s to be expected.

This is not a resort, it is a poorly converted motel. Staff was nice, but facilities need a lot of work. You can get high from the lingering pot smell in the rooms, but not high enough to enjoy the motel. Very thin walls. Downtown location is nice.

The room had some cleanliness issues that should have been better, prior to our arrival. Floors were dirty, tub drain was not working properly, and AC did not work well.

The resort charges many timeshare points that it does not (6000 X 7 days) and the place is not good for a vacation and peace of mind because its furniture and among other things have not been modified for a long time. among many other things.

This place is old with out dated stained furniture and appliances. You have only one elevator that leads to all outside hallways. The vending and laundry rooms is on the first floor you have to pay for. The floors were very dirty and bathrooms were so small you had to sit on a low toilet to shut the door. No service we had to put our trash outside our door, had to go down to the desk for clean towels. no phones in the room.