Grand Hill Hotel Ulaanbaatar

The staff were very friendly and helpful with any questions or special requests. The view from the room on the 14th floor was still quite good, despite the building opposite. The evening view from the hotel's own Irish pub was breathtaking.

The hotel service was warm, attentive, and made me feel right at home—like running into an old friend in a foreign country. The decor is luxurious and the facilities are fully equipped. With supermarkets, bars, restaurants, and KTVs all in the same building, you really have everything you need. I definitely made the right choice staying here. The front desk helped arrange transportation, and the driver was reliable, honest, and extremely helpful. The service is simply top-notch!

The room was very clean, and there are CU and GS25 convenience stores nearby, as well as Chinese restaurants, making it very convenient. The front desk staff spoke fluent English, so communication was seamless. A special thanks to Batorgil for helping me choose a newly renovated floor, it was very comfortable!

Quiet, warm, and satisfying for a business trip. The breakfast was also quite good. The hot water worked well, which was also satisfying.

I stayed here the day before my flight home. There are local supermarkets nearby, and a shopping mall is just a short walk away. Gandan Monastery is also within walking distance. When I asked the hotel to arrange a taxi to the airport for the next morning, it cost 150,000 Tugriks, and they prepared a lunch box for me instead of breakfast. It seems like there are a lot of Korean guests, and it was a bit noisy at night.

Everything started off great—good location, beautiful, and clean, plus underground parking for guests. The first minor issue was that we initially booked for one night and then decided to extend it for a second. We weren't given a discount for the extension, even though they wouldn't need to clean the room or change the linens (which is usually standard practice). After the second night, when we were checking out, the receptionist told us that because we are Russian and our car has Russian license plates, they couldn't offer us free parking. I didn't go broke over 800 rubles, but the attitude and the way it was phrased... I was just floored, honestly. It left a very bad aftertaste. And another thing I remembered while writing this: we left an original Apple charger in the room and only realized it after getting back home. No one called us about it, even though we left our contact details at check-in. I figure if a bathrobe had gone missing, they would have made a fuss, but they just kept our personal item.

Well-equipped facilities, spotless cleanliness, elegant surroundings, and warm, enthusiastic service.