This was my second stay at Swissôtel, and perhaps because my first experience was so good, I skipped other options and rebooked. However, I encountered several issues this time.
**Location:** It's right by Raffles, with a mall, supermarket, and subway station right below the hotel. The location gets a perfect 10/10.
**Hotel Facilities:** They're decent and standard. The hotel is old but still well-maintained, and the air conditioning works great.
**Room Condition:** The bedding hygiene was just so-so; I'd recommend bringing your own disposable linen set. The cleaning service was excellent, especially the lack of that unique post-cleaning scent often found in Southeast Asian hotels. The view, as pictured, is definitely worth it.
**Breakfast:** This is where I have serious complaints. First, the variety was very limited, which is unacceptable for S$50 per person – a total rip-off. Second, items like the breakfast salmon, Japanese soba noodle sauce, and omelets were either not refilled after running out or had extremely long queues – another total rip-off. Finally, the breakfast service was non-existent; it was even exaggerated to the point where guests carrying breakfast plates had to make way for staff walking empty-handed. Absolutely terrible.
**Summary:** For first-time visitors to Singapore, I still recommend this place because of its convenience. But for frequent visitors, I suggest comparing it with other hotels.
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