Guest User
September 1, 2025
Unfortunately, the hotel I wanted originally was fully booked for my dates, so I chose the Hof Hotel. The first thing I can say is that this is by no means a 4* hotel! This is located in the middle of 3 neglected car parks. Yes, it is close to the famous avenue, but you have to dodge the broken paths and edges to get there. Check-in was easy enough, and our room was ready earlier. The lights in the hallway were not working, so the hallway was dark and uninviting. On entering, we realised that this was more a 2* or 3* at best. Way too much furniture in the room - lose the wardrobe, round table, and tub chair. They are not needed and if anything are a hazard, especially the glass table. The central light didn't work in the room, so again, everything was dark. The mattress had 2 toppers on it, which, in my opinion raised alarm bells as to what was underneath. Bathroom was clean with handsoap provided but the pump didn't work so had to take the top off all the time. No plug in the sink. To get into the bath/shower is a danger in itself- way too high and a thick edge to straggle, yes straggle to get in. I'm average height and I had to sit over the ledge to get in and out. I actually slipped getting out the first time. There is no Smart TV in the room, which I found very odd, and only 1 English channel. Have always been able to stream netflix or prime when away but not here. Breakfast was a disaster, no welcome or even a smile from the waitress. The food was so subpar that we didn't go back for the remaining 3 days and ate out for breakfast instead. 'Cold' hot food, dried up cold food, and jelly for breakfast! The yoghurts were already in bowls and left uncovered on a side table with the odd fly helping themselves. The bedding/sheets were NOT changed for our whole 5 day stay! We did get one change of towels but only after asking for clean ones. The housekeeper also left her dirty cloth in our room for 3 days! It was only moved when the towels were replaced and yes we did put the sign on the door to service our room. We loved Kaunas and will definitely return but not to Hof Hotel.