Candlewood Suites CHEYENNE by IHG

Kitchen was stocked with two pots and a pan. The dishes left by previous guests in the dishwasher were not cleaned. There was grease all over. My family and I needed to dishes right away so I had to clean all dishes before we could use it. The floor was not clean in the kitchen because when we walked in, there were crumbs all over the flooring in the kitchen. The lady at the check in counter was very nice. She gave us extra towels so my girls can use because they have long hair. She say she knows girls will use more towels so she gave us extra towels. Other than the kitchen issues the bed was comfortable and the bathroom was clean. We only needed the room for only one night as we are only passing through to get home. I didn’t need to make an issue for the uncleanliness of the kitchen. It’s annoying having to clean it before use but I always clean any kitchen equipments before use because throughout my experiences during travels that people are sloppy and a lot of them are lazy so they will not clean to my standards.

Took a week and a half long trip and this hotel was easily one of the best we stayed in. Staying at a Candlewood is a fantastic experience overall, but this one was simply in a great location, good parking, and every interaction was pleasant.

Haven for the night Haven for the night after driving all day. Clean bathroom and shower/tub. Comfy and clean bed. Early start with big gas station nearby. Close to highway. Check in late and check out early found pleasant attendants at the front desk for both odd times. Easy street parking for my truck and trailer next to hotel.

Courteous staff, good location to Warren AFB. Clean room.

I really enjoyed the fitness center. The size of the room. The friendliness and politeness of the staff. The cleanliness. The bed was nice, however too hard for me however, that is a personal choice not a reflection on the facility. Just a personal choice. It’s a good firm mattress. Sheets were clean and crisp. Would recommend and stay again.

Friendly. Convenient to everywhere we went

Front desk staff was terrific.

Absolutely great. Comforting and clean

Bed sheets in the room had not been changed, I almost tucked my kids into a bed with body fluid stains on the inner sheets. The front desk host took care of changing the sheets for us, but not something anyone should have to deal with in a hotel with a “clean room guarantee”.