The Palazzo at the Venetian®

Stayed at The Palazzo in Vegas, which is right next to Wynn and The Venetian. We tipped $20 and got upgraded to the largest suite with two bathrooms and a separate vanity mirror. A fantastic stay experience.

I had to wait at least 10 minutes for someone to answer the customer service line. However, the tipping culture was quite convenient. The room offered a great view of the big ball.

Very luxurious, excellent value for money, great location, and fantastic views. What you see is what you get.

I stayed here 15 years ago, so I chose to come back again. The location is excellent and transportation is convenient. We drove and parking was $20 a day. There are buses downstairs that go everywhere, and it's easy to get to the Sphere. Families with children might want to opt for a Sphere view room. My kids stayed for 3 nights this time, and every day they'd sit by the floor-to-ceiling window watching the not-so-small Sphere. It was well worth it.

Decent overall. Booked a deluxe room, the view was great, and it was convenient for getting around.

I was double-charged for parking, and the hotel charged me again! I recently stayed at The Palazzo at the Venetian and had a very unpleasant experience after checking out. Before leaving, I had already paid for parking in cash at the exit machine. As everyone knows, the parking barrier only lifts after payment, and my car exited smoothly, which proves I had paid at the time. However, upon checking my credit card statement after returning home, I found that the hotel had charged an additional $20. After contacting the hotel, they claimed this was for parking – meaning I was charged twice for the same parking fee. I have the following evidence: * A screenshot of the cash payment for parking at the machine. * A handwritten note from the front desk staff detailing charges and deposits. * My bank's transaction record. The evidence is clear, yet I now have to spend time and effort disputing this double charge with customer service. $20 is not a lot of money, but it's a matter of attitude and principle. As a five-star resort hotel, they should have a standardized billing system and respect their guests, rather than double-charging and then making guests spend their own time correcting their mistakes. I hope the hotel management takes this issue seriously and improves their internal processes. But for now, I recommend that everyone carefully check their credit card statements after checking out and keep all payment receipts – because it turns out that even if you pay cash at the machine, you might not avoid being charged again.