The location is excellent. Coming out of Hankyu Kyoto-Kawaramachi Station, Exit 9, turn right, and you're directly on a shopping street. Walk about 50 meters, and you'll see the KOE Donuts shop, with the hotel's ground floor elevator entrance right next door. The lobby for check-in is on the second floor. Takashimaya is just across the street, making shopping very convenient. Gion is within walking distance, but we opted for the bus for convenience, which was also very easy.
The hairdryer, shampoo, and body wash were all ReFa, which felt so good that we ended up washing our hair daily, always smelling nice.
The lobby staff had excellent English, including some Westerners, making communication very smooth. They also gave helpful reminders about the washing machine and cleaning procedures.
My only complaint, which I can't overlook, is the air conditioning. It had a strong, damp, musty smell that I couldn't stand. It's not a central AC system; I even took a picture of it. The musty smell was present as soon as we entered the room. Even opening the window and letting air in didn't help, and we were on the 8th floor. The room also had something like a humidifier or air purifier, but turning it on didn't solve the problem either. I wonder if this is a widespread issue, as I'd seen previous reviews mentioning it, and it seems I 'won the lottery' by experiencing it myself. If you can't tolerate this, please pay attention to this potential problem.
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