JI Hotel (Shanghai The Bund Jiujiang Road)

This hotel is really nice the location is great (and I mean REALLY great) ( near East nanjing metro station, having a nice view of the pearl tower, 2 blocks away from Yang's 24 hr xiaolongpao resteraunt) The staff although cannot speak english fluently(they speak a little bit English) but not a problem because they can use translation tools so no problem. Lagguage storage before check-in , and after check out is avilable service, so if you arrive early you can go and travel without heavy bags without worry. Amentities in room are more than enough for traveller like us; 2 bottle of water on day 1 and they refill daily if you hang the clean sign (on many days they refill more than 2 bottles for us) Towel and slippers changes daily. In room there is no smell of cigarrette(nice) but in the hallway and elevator, frequently there is some cigarrette smell. 10/10 Would recommend this branch

We booked this hotel trusting the Ji Hotel brand name, which is well-known and reputable across China, but our experience here was completely unacceptable and far below expectations. - Unannounced Renovation & Noise: The hotel was undergoing renovations, but we were never informed about this during check-in or booking. We were woken up and continuously disrupted by loud construction noise the next morning. - Dated Facilities & Elevator: The entire property feels extremely old and worn down. There is a persistent stale carpet smell throughout the rooms and corridors. The elevators feel poorly maintained and unsafe, giving the impression that they could break down at any moment. - Hygiene & Sanitation Concerns: Hygiene standards were unacceptable. When we requested extra toilet paper from the housekeeping staff in the hallway, she handed it directly to us using the same dirty gloves she was using to clean. The roll had visible dried water stains on it. When we went to the front desk to request a clean roll, the replacement they gave us also had water stains. - Safety Hazard in Dining Area: In the restaurant, one of the dining tables was cracked and left unrepaired, which caused me to injure my hand while eating. Overall, the lack of transparency regarding ongoing work and the poor cleanliness standards made for a very uncomfortable stay.

Reception service was average to poor. The first reception guy I met, he did the bare minimum level of customer service. The room furniture and facilities are old, some even broken. Only the location is good, the rest just below my expectation compared to other Ji Hotels I stayed in the entire trip.

Excellent location, fast check in, everyone is nice including Lucy front desk , very helpful and attentive to detail. Will definitely come back here and highly recommend to everyone.