Bayfront Hotel Cebu North Reclamation

Really disappointing stay. We got there soaked from the rain and nobody helped with our bags. The girls at reception just kept talking to each other like we weren't even standing there. We booked a queen bed and the receptionist, Lovely, told us only a room with 2 single beds was left. We said no and asked to cancel so we could find somewhere else. We booked months before. She just kept typing on the keyboard, talking in their own language, didn't explain anything, didn't even look at us properly. We kept getting told "wait, sit down" over and over, like we were dogs. Then once we said we're leaving, suddenly a queen room was available?? We asked why they held it back and got no answer, just a blank look. The room was dirty. Stained sheets, bad smell, not properly cleaned, and the safe didn't work. We asked them to clean it and the new sheets were STILL stained (see photo). We're an interracial couple and honestly we felt judged from the moment we walked in. We asked for a refund and the hotel said no. Called Trip and they sorted it out and gave us a full refund, so thank you Trip. For the price and the reviews we expected way better. Won't be coming back.

The room is clean, staff are friendly and accomodating. The location is convenient to shopping and transport.

We had a really nice and hassle-free stay at Bayfront Hotel Cebu. The location was very convenient, close to SM, the port, and DFA. Everything we needed was nearby, making it a great choice for a quick and comfortable family stay.

The hotel has a great location, especially for travelers flying in or out of NAIA. It’s conveniently located near the airport, making it easy to get to the terminal without spending too much time in traffic. This is particularly convenient for early-morning flights, late arrivals, or short layovers. The nearby area also has restaurants, shops, and other amenities, so guests can easily find what they need during their stay. Overall, its proximity to the airport makes the hotel a practical and convenient choice for both business and leisure travelers.

So far our stay was good and I really enjoyed our stay in Bayfront however, the air conditioned was being set on the low temperature level, even we tried to make it high but it’s useless. We also tried to approach the receptionist if we can do an early check in since, we arrived in the hotel very early but the receptionist was poker face and she didn’t even smile on us.

Room is clean, breakfast ends at 9am. Gym is close to non-existence, close to a mall. Staff are nice though Gets a bit noisy if facing the main road, especially taxi or white car drivers shouting Infront of the hotel from late afternoon to early hours

Hotel is near by the North bus terminal and SM City Cebu. Nice.

It's right next to a huge mall. But if you want to get anywhere else, you have to get a Grab. Breakfast was a disappointment. Everything is either too sweet or greasy

Great hotel! It’s clean, and staff are really friendly and helpful.