Sheraton Changsha Hotel

We chose Sheraton for our wedding reception, and the overall experience was fantastic. The room was very cozy, the service was excellent, and the wedding planning was incredibly well executed. In particular, the food at the reception was outstanding – truly delicious and received many compliments. Highly recommend!

This hotel is quite close to Wuyi Square, making it very convenient to get around by taxi or shared e-bike. You can also order takeout from popular restaurants, so you don't have to wait in line. The hotel service is excellent and generally meets all needs. Personally, I found the breakfast fantastic, with a wide variety of options and very fresh fruit. I'd definitely stay here again next time I visit.

I stayed for two nights and three days, and overall I'd give it 5 stars. 1. **Location:** The transportation isn't the most convenient; it's about a 15-minute walk to the subway station, which is a bit far. However, it's quite close to 'Snack Kingdom,' and the subway provides easy access to Wuyi Square, the Provincial Museum, and Orange Isle. 2. **Room:** The room decor felt a bit outdated, like something from the 80s or 90s, reminiscent of an old official's style. I booked an Executive King Room and a Family Suite. One room was upgraded to an Executive Suite, which came with a shower pouf, bath salts, and a bath bag – that was a nice touch. However, there were no disposable toilet seat covers. Both rooms received welcome fruit, a small bag of Tea & Colour snacks, a bag of potato chips, and two bags of daily nuts. The package mentioned six soft drinks in the minibar, but there were only four. A capsule coffee machine was also provided. 3. **Executive Lounge:** The room included executive lounge access. The soft drinks, cocktails, and pastries were all good. From 5:30 PM to 7:30 PM, there was a light meal service, and I even had lamb chops – it was a great way to have a simple dinner, very good value. Many thanks for helping me arrange complimentary access to the Executive Lounge for an additional person! 4. **Perks:** They gave us Tea & Colour milk tea and a Sheraton bear, which were very cute. Thank you! 5. **Butler Service:** The butler service was excellent; they answered all my questions, and the overall service was very good. 6. **Breakfast:** The breakfast was a bit simple and lacked Changsha specialty foods, which didn't quite match the hotel's star rating. 7. **Taxi Vouchers:** I later realized that my booking should have included taxi discount vouchers, but the front desk didn't remind us to collect them.

The Sheraton Changsha Hotel is in a fantastic location, close to Wuyi Square and the Hunan Provincial Museum, making it incredibly convenient for getting around. The front desk service is attentive, and they even offered a complimentary Cha Yan Yue Se bubble tea upon check-in. The rooms are clean and comfortable, with stunning panoramic city views from the floor-to-ceiling windows. The heated swimming pool and sky garden are also excellent amenities. This is definitely my top choice for staying in Changsha.

The room was clean and tidy, with smart room service. The butler was attentive, making for a very comfortable stay.

The front desk service was excellent. Overall, it was a good stay and I would come back if I have the chance. Happy Dragon Boat Festival!

The room was spotless and the location is great, very convenient for getting around. The butler was also incredibly warm and professional. Highly recommend!

The hotel's guest services staff were warm and attentive, and the room was clean and well-maintained. The heated pool was comfortable, and it was a short taxi ride to all the major attractions. Highly recommend to anyone visiting Changsha!

My stay at the Sheraton Changsha Hotel was absolutely perfect from start to finish! The room was spotless and tidy, and the bathroom was dry and odor-free, showing meticulous upkeep. The hotel staff were incredibly warm and patient throughout my stay. They responded super quickly to all my requests, making communication a breeze. After checking out and heading home, I realized I'd left a personal item in the room. The main switchboard proactively contacted me, carefully coordinating the shipping process, which made the whole experience effortless and worry-free. The breakfast buffet offered a wide variety of options and flavors. This established five-star hotel truly delivers top-notch service. I highly recommend it for both business and leisure travelers, and I'll definitely choose to stay here again on my next trip to Changsha!